Revision Date | Revised By | Summary of Revisions | Section(s) Revised |
08/22/22 | Sande Meith |
Original User Guide last updated date, previous updates on original document | Throughout document |
09/15/25 | Training | Edited to created separate job aids. Updates will now be documented in KB platform. | Throughout document |
Overview
Delivered PeopleSoft Benefits Administration (Ben Admin) does not keep a history of how a BAS event was processed. It only stores the current data for that event. Each time a BAS event is reprocessed, the previous details are overwritten. This means delivered Ben Admin does not provide a processing audit trail.
To solve this, CHRS has custom database-level audit tables for both Ben Admin and Base Benefits. These audit tables:
- Record any additions, deletions, or changes to certain Ben Admin and Base Benefits tables.
- Capture the PeopleSoft User ID, along with the date and time of the change.
- Keep a history whenever a BAS event is processed, reprocessed, or changed, and when certain Base Benefits tables are updated.
Benefits of these audit tables include:
- Preserving processing and reprocessing history.
- Creating query-ready, auditable tables that support electronic signatures (e.g., Hire/Newly Benefit Eligible eBenefits Self Service).
- Providing a researchable history to investigate Ben Admin or Base Benefits issues.
- Supporting resolution of enrollment, submission, and open enrollment discrepancies, whether raised by employees, the IRS, CalPERS, or legal reviews.
The contents of these audit tables are purged by a custom purge process 10 years after the audit row is created. The purge process is scheduled to run as a nightly batch process. No campus action is required in order to purge audit table contents or monitor/manage the Benefits audit table purge process.
Database-level audit tables exist in CHRS for the following delivered Ben Admin and Base Benefit tables: | ||
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Ben Admin tables
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BASE BENEFIT tables:
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The database-level audit tables for Benefits Administration are: | ||
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Query this table to research BAS events that were never finalized and voided. |
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The database-level audit tables for Base Benefits are: |
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The contents of these audit tables are purged by a custom purge process 10 years after the audit row is created. The purge process is scheduled to run as a nightly batch process. No campus action is required in order to purge audit table contents or monitor/manage the Benefits audit table purge process.
The following CHRS Baseline queries use the above database-level audit tables and are available for use via the CSU Benefits Administrator Tile and/or Query Manager/Query Viewer in CHRS. Access to these components is based on your PeopleSoft security definition.
Use the links below to access step by step instructions for each queries.
Queries | Description |
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CSU_BAS_NEW_NW1_ELECTRONIC_SIGNATURE |
This query lists Benefits ESS esignatures from the NEW BAS event (new hire/newly benefit enrollments via eBenefits Self Service). |
CSU_BAS_EVENT_CLASS_HISTORY_SUMMARY |
An audit query for all Ben Admin transactions that lists benefit plan enrollments and terminations, including waives, by event class. Includes all processing statuses, the change date/time and the person or process that made the change. |
CSU_BAS_HEALTH_BENPLAN_HISTORY |
An audit query for benefit plan transactions in the Health Benefits page. |
CSU_BAS_LIFE_BENPLAN_HISTORY |
An audit query for benefit plan transactions in the Life and AD/D page. |
CSU_BAS_DISABILITY_BENPLAN_HISTORY |
An audit query for benefit plan transactions in the Disability page. |
CSU_BAS_HCRADCRA_HISTORY |
An audit query for benefit plan transactions in the Spending Accounts page. |
CSU_BAS_BA_DEPND_HISTORY |
An audit query to list dependent changes on benefit plans in the Ben Admin module. |
CSU_BAS_BB_DEPND_HISTORY |
An audit query to list dependent changes on benefit plans in the Base Benefits module. |
Available job aids/articles/resources
Access the job aids for the following queries as well as additional resources to complete tasks.
- Base Benefit Dependent History Query (CSU_BAS_BB_DEPND_HISTORY)
- Dependent History Query (CSU_BAS_BA_DEPND_HISTORY)
- Disability Benefits Plan History (SU_BAS_DISABILITY_BENPLAN_HISTORY)
- Electronic Signature Query (CSU_BAS_NEW_NW1)
- Event Class History Summary Query (CSU_BAS_EVENT)
- HCRA/DCRA History (CSU_BAS_HCRADCRA_HISTORY)
- Health Plan History Query (CSU_BAS_HEALTH_BENPLAN_HISTORY)
- Life Benefits Plan History Query (CSU_BAS_LIFE_BENPLAN_HISTORY)
- Employee Event Detail
- Overview of BAS Statuses
Important: Be sure to reference the Reprocessing a CHRS BAS Event document and the eBenefits OK to Reprocess Cheatsheet before reprocessing any BAS event in the On Demand Event Maintenance page.
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