CHRS Knowledge Base

Open Enrollment Overview

Updated on

Revision History

Revision Date Revised By Summary of Revisions Section(s) Revised
06/12/25
Sande Meith
Original User Guide updated for formatting and security roles, previous updates on original document Throughout document
08/21/25 Training Separated original user guide into separate KB Articles,  updates will now be documented in KB platform.

Process Overview

The OE BAS event in CHRS is used to process Open Enrollment benefit elections and changes for all campuses, whether they are View-Only or Full eBenefits Self Service.

Using the OE BAS event, the Oracle/PeopleSoft Benefits Administration System (BAS):

  • Determines each employee’s benefit program and eligibility.
  • Prepares eligible benefit options.
  • Processes and finalizes benefit enrollments.

Finalization during Open Enrollment

  • SCO and CSU Systemwide HR recommend campuses finalize enrollments on a flow basis (as submissions and documentation are received) rather than waiting until the end.
  • Full eBenefits campuses rely on the nightly CSUBASOE schedule to finalize automatically, so they typically do not use the On Demand Event Maintenance page.
  • View-Only campuses usually finalize manually in the On Demand Event Maintenance page after documentation is approved.

Error Handling

  • If issues occur, Benefits staff can roll back elections (set to Re-enter), update, and reprocess them in the On Demand Event Maintenance page until finalized.

Event Coordination

  • BAS can only process one event per employee at a time and follows a logical sequence (effective date → priority → event ID).
  • Event coordination ensures multiple events do not conflict and employee benefits remain accurate through year-end.

Business Rules

  • CSU rules require action for some plans. For example, employees must re-enroll in Flexible Spending Accounts each year or coverage will be canceled.

End of Open Enrollment

  • Any remaining OE BAS events are force-finalized by running the Ben Admin COBOL (PSPBARUN) for each schedule ID.

Important: Be sure to reference the Reprocessing a CHRS BAS Event document and the eBenefits OK to Reprocess Cheat sheet before reprocessing any BAS event in the On Demand Event Maintenance page.

Preparing for CHRS Open Enrollment – CHRS Open Enrollment Configurations

Open Enrollment (OE) Configurations in CHRS

  • CMS-Benefits
    • Prepares and pushes OE configurations to CHRS each year.
    • Uses the internal CMS-Benefits CHRS OE Checklist to manage setup.
    • Responsible for most OE configuration tasks.
  • Systemwide HR (SWHR)
    • Maintains Disclosures and Privacy Notes in CS YOU.
    • Provides legal language for Full eBenefits Self Service electronic signatures.
  • Campuses
    • Configure three OE tables each year.
    • Define their OE employee population by campus and business unit.
  • Collaboration
    • CMS-Benefits, SWHR, and campuses work together annually to prepare CHRS OE configurations for the Open Enrollment period.
 Table  Description  Configuration Maintained By
Activity Guides
  • CMS-Benefits maintains the eBenefits Employee Self Service activity guide definitions and makes activity guide changes at the request of SWHR and the collective campuses and also when there are PUM updates/new functionality added to delivered templates. 
  • Activity guides are only used by Full eBenefits campuses. 
  • The ENROLLC activity guide is used for Open Enrollment by Full eBenefits campuses. 
  • Activity Guides that start with CSU are used for Life Events by Full eBenefits campuses. 
  • Activity guides are not used by View-Only eBenefits campuses.
Navigation: Click on the NavBar Icon > Menu > Enterprise Components > Activity Guide Composer > Templates.
CMS-Benefits, as directed by SWHR and campus SMEs
Acknowledgement Configuration
  • The Acknowledgement Configuration houses the electronic signature legalese for Full eBenefits Open Enrollment and Life Event transactions. 
  • The Acknowledgement Configuration is not used by View-Only eBenefits campuses. 
  • The link to the SWHR-owned and maintained the  Disclosures and Privacy Notices page also resides in the Acknowledgement Configuration.
Navigation: Click on the NavBar Icon > Menu > Enterprise Components > Acknowledgement > Acknowledgement Configuration.
CMS-Benefits, as directed by SWHR
Disclosures page on CS YOU
Navigation: Click on the NavBar Icon > Menu > Enterprise Components > Acknowledgement > Acknowledgement Configuration.
SWHR
Schedule ID
  • Each campus requires a unique Benefits Administration Schedule ID for Open Enrollment each year. 
  • The Schedule ID must contain an ‘O;’ ‘O’ designates open enrollment and certain custom benefit processes, such as CSUOEREETAS and CSU_BAS_ACTP in CSUBASOE, look for the ‘O’ in the Schedule ID.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Automated Benefits > Processing Controls > Schedule Table.
CMS-Benefits
Group Identification Table
  • This table defines the BAS GROUP ID value. Each campus requires a unique BAS GROUP ID value in CHRS. 
  • This value is used to identify the employee population who will receive an OE BAS event for each campus. 
  • The BAS GROUP ID value is then used in the campus Schedule ID definition.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Automated Benefits > Processing Controls > Group Identification Table.
CMS-Benefits
Open Enrollment Definition
  • This table defines the Open Enrollment definition for each campus. 
  • It also defines the applicable benefit programs, the activity guide template to use for Full eBenefits campuses, and the online open enrollment period for Full eBenefits campuses.
  • Each campus requires an Open Enrollment definition. 
  • The Open Enrollment Definition is then used in the campus Schedule ID definition.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Automated Benefits > Processing Controls > Open Enrollment Definition.
CMS-Benefits
Eligibility Rules Table
  • CMS-Benefits maintains the eligibility rule definitions and makes changes as needed per system design and also at the request of SWHR, the collective campuses and as analysis dictates.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Eligibility Rules Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Event Rules Table
  • CMS-Benefits maintains the event rule definitions and makes changes as needed per the system design and also at the request of SWHR, the collective campuses and as analysis dictates.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Event Rules Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Balance ID for CSUID
  • Calendar Year Balance ID rows for the next full calendar year must be created for the CSUID Balance ID for the Open Enrollment process.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Payroll for North America > Payroll Processing Controls > Balance ID Table.
CMS-Benefits
Balance ID for campuses
  • Calendar Year Balance ID rows for the next full calendar year for each campus’ business unit must be created by each campus for the Open Enrollment process. 
  • This must occur before the calendar year payroll calendars are created.
  • For more information, see: Create Balance IDs
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Payroll for North America > Payroll Processing Controls > Balance ID Table.
Campus
Pay Calendars
  • Campus pay calendars for the next full calendar year must be created by each campus for the Open Enrollment process.
  • Link to job aid Create Pay Calendars: Create Pay Calendars
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Payroll for North America > Payroll Processing Controls > Create Pay Calendars.
Campus
Plan Type
  • CMS-Benefits maintains the plan type definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon, Menu > PeopleTools > Utilities > Administration > Maintain Translate Values.
CMS-Benefits, as analysis determines and as directed by SWHR
Benefit Plan
  • CMS-Benefits maintains the benefit plan definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon >Menu > Set Up HCM > Product Related > Base Benefits > Plans and Providers > Benefit Plan Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Benefit Plan Attributes
  • CMS-Benefits maintains the benefit plan attribute definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon>  Menu > Set Up HCM > Product Related > Base Benefits > Plan Attributes > Health Plan Table or Life and AD/D Table or Disability Plan Table or FSA Benefit Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Benefit Program Definitions
  • CMS-Benefits maintains the Benefit Program definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
  • Override benefit programs require updating as part of the OE configuration by cloning the current override row and inserting a new override effective dated row if the following changes occur; there are changes to the FSA Max, benefit plans, eligibility rules, plan types, rate codes, deduction codes, event rules, dependent rules and/or calculation rules.
  • Note the following Benefit Program configuration requirement for Plan Types 60 and 61, the OPTION CODE for the WAIVE OPTION type for must equal ‘1’ and the OPTION CODE cannot equal ‘1’ for a Benefit plan OPTION type in order for the system to require a permitting event code for certain enrollments and de-enrollments for Plan Types 60 and 61. Use this configuration methodology when adding FSA Plan Types 60 and/or 61 to any benefit program.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Base Benefits > Program Structure > Benefit Program Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Vendor/ Provider
  • CMS-Benefits maintains the vendor/provider definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Base Benefits > Plans and Providers > Provider/Vendor Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Provider and Benefit Plan URLs
  • CMS-Benefits maintains the vendor/benefit plan URL definitions that appear in View-Only and in Full eBenefits Self Service and makes changes as needed per the system design and also at the request of SWHR.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Base Benefits > Plans and Providers > Provider/Vendor Table and/or Benefit Plan Table.
CMS-Benefits, as analysis determines and as directed by SWHR
Benefit Rate Table
  • CMS-Benefits maintains the benefit rates definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Base Benefits > Rates and Rules > Benefit Rates.
CMS-Benefits, as analysis determines and as directed by SWHR
Geographic
Location Eligibility Table
  • CMS-Benefits maintains the zip code definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Geographic Location Elig Table. 
CMS-Benefits, as analysis

determines
Deduction Codes
  • CMS maintain the Oracle/PeopleSoft Deduction Code table. HCRA/DCRA require new deduction codes annually. 
  • New benefit plans require new deduction codes.
CMS-Benefits, as analysis determines and as directed by SWHR
FSA
Benefits Table
  • CMS-Benefits maintains the FSA Benefits Table definitions and makes changes as needed per the system design and also at the request of SWHR and as analysis dictates.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Base Benefits > Plan Attributes > FSA Benefit Table.
CMS-Benefits, as analysis determines and as directed by SWHR
CSU BAS Group ID
Configuration Table
  • Campuses configure this table to define the employee population that will receive an OE BAS event for their campus/business unit(s), using the BAS GROUP ID value created by CMS- Benefits for the applicable open enrollment. 
  • This custom table uses row-level security.
  • Configurations in this table are used by the custom CSU_BGRP_BTC process, which runs in the seasonal CSUBASOE scheduled job set.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > CSU Product Related Setup > CSU Benefits Setup > CSU BAS GROUP ID Configuration.
Campus
CSU Delete Activity Guide Evnt
  • CMS-Benefits maintains the CSU Delete Activity Guide Evnt definitions and makes changes each year to support open enrollment. 
  • Configurations in this table are used by the custom CSU_BAS_ACTP process, which deletes activity guides when certain criteria is met and runs in the seasonal CSUBASOE scheduled job set.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > CSU Product Related Setup > CSU Benefits Setup > CSU Delete Activity Guide Evnt.
CMS-Benefits
CSU Delete Activity Guide Config
  • CMS-Benefits maintains the CSU Delete Activity Guide Config definitions and makes changes each year to support open enrollment. 
  • Configurations in this table are used by the custom CSU_BAS_ACTP process, which deletes activity guides when certain criteria is met and runs in the seasonal CSUBASOE scheduled job set.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > CSU Product Related Setup > CSU Benefits Setup > CSU Delete Activity Guide Config.
CMS-Benefits
CSU BAS Recurring Run Controls
  • CMS-Benefits maintains the CSU BAS Recurring Run Controls definitions and makes changes each year to support open enrollment, as each year a new OE Schedule is created for each CHRS campus. 
  • These configurations are made in conjunction with Tech Services as Tech Services then configures the CSUBASOE scheduled job definition for each CHRS campus when the campus implements onto CHRS at the request of CMS-Benefits.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > CSU Product Related Setup > CSU Benefits Setup > CSU BAS Recurring Run Controls.
CMS-Benefits

Tech Services for CSUBASOE

changes
Maintain Text Catalog
  • CMS-Benefits maintains the Maintain Text Catalog definitions and makes changes each year to support open enrollment at the request of SWHR and the collective campuses.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Common Definitions > Text Catalog and Notepad > Maintain Text Catalog.
CMS-Benefits, as analysis determines and as directed by SWHR and campus SMEs
Benefits Statement Options
  • CMS-Benefits maintains the Benefits Statement Options table and makes changes each year to support Open Enrollment Benefit Confirmation Statements and the Enrollment Preview Statement. 
  • Note that the Enrollment Preview Statement is only configured for use with open enrollment and is only available for Full Benefits ESS campuses.
Navigation: Click on the NavBar Icon > Menu > Set Up HCM > Product Related > Base Benefits > Benefits Statement Options.
CMS-Benefits, as analysis determines and as directed by SWHR and campus SMEs
Online Confirmation Statements
  • CMS-Benefits maintains the online confirmation statement BI template definitions and makes changes each year to support open enrollment at the request of SWHR and the collective campuses.
  •  BI templates currently in use for online confirmation statements are: 
    • BENCFSTMT and BENCFSTMTVW.
  • > Create BIP Report Definitions.
Navigation: Click on the NavBar Icon > Menu > Report Tools > BI Publisher
CMS-Benefits, as analysis determines and as directed by SWHR and campus SMEs
Enrollment Preview Statements
  • CMS-Benefits maintains the enrollment preview statement BI template and makes changes each year to support open enrollment at the request of SWHR and the collective campuses. 
  • The Enrollment Preview Statement is only available for Full Benefits ESS campuses and is only configured for use with open enrollment.
  • The Enrollment Preview Statement BI template currently used is BENERSTMTVW.
  • Create BIP Report Definitions.
Navigation: Click on the NavBar Icon > Menu > Report Tools > BI Publisher
CMS-Benefits, as analysis determines and as directed by SWHR and campus SMEs
HCRA/DCRA
Enrollment Form
  • CMS-Benefits maintains the BI template and query definitions for the CHRS HCRA/DCRA Enrollment Form and makes changes at the request of SWHR.
  • The HCRA/DCRA Enrollment Form BI template currently used is CSU_BN_FSA.
  • Create BIP Report Definitions
Navigation: Click on the NavBar Icon > Menu > Report Tools > BI Publisher
CMS-Benefits at the request of SWHR

CSUBASOE Scheduled Job Definition

CSUBASOE Scheduled Job

  • Type: Seasonal job (Open Enrollment period through 12/31 each year).
  • Frequency: Runs nightly for each CHRS campus.
  • Order: Must run before CSUBASDL jobs.
  • Timing:
    • CSUBASOE → 7:00 PM
    • CSUBASDL → 1:00 AM

CSUBASOE Schedule Job

  • Active Period
    • Runs nightly during Open Enrollment (OE) and through 12/31 each year.
    • Inactive at all other times.
    • Example: If OE = 9/20–10/15/21, CSUBASOE runs nightly 9/20–12/31/21.
  • Purpose
    • Assigns applicable BAS Group ID.
    • Creates OE events for new hires, transfers, and newly eligible employees.
  • Management
    • CMS-Benefits + Tech Services activate/inactivate the job per the annual OE schedule (provided by SWHR).
    • Tech Services creates and updates CSUBASOE schedules for each campus annually.
    • Runs for all campuses (View-Only and Full eBenefits).
  • Important Note
    • After OE closes or CSUBASOE is inactivated:
      • Full eBenefits employees cannot enter OE elections in ESS.
      • Campus Benefits Officers must enter elections manually via the On Demand Event Maintenance page.
  • Job Set
    • CSUBASOE schedule includes multiple processes (some run more than once by design).
an image of a table

The following table explains each CSUBASOE job.

 Process Name  Process Description  Process Explanation  Campus Action to Take  Mod #
CSU_PERM_DEL Del Orphan Perm Events
  • This process deletes orphaned permitting event codes for the applicable schedule ID being run. 
  • It must run towards the end of the scheduled job set, and also at the beginning of the scheduled job set.
  • Review the process job log to see the orphaned permitting event codes deleted.
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BB99001 - GRP 74
CSUBA01A CSU Ben Admin Batch Processing
  • This process sets the run control ID for some of the CSUBASOE processes for the applicable schedule ID being run, such as the CSU_PERM_INS process.
  • If the process does not complete to ‘Success’ status, review the process job log to see if there are any errors that require resolution.
BA05004 - GRP 53
CSU_BGRP_BTC BAS Group ID Assignment
  • This process assigns a select employee population using the BAS Group ID code for the applicable schedule ID being run. 
  • Only employees with the specified BAS Group ID code receive an OE BAS event. 
  • See the CSU BAS GROUP ID Configuration table in Set Up HCM > CSU Product Related Setup > CSU Benefits Setup for configuration questions. CSU BAS GROUP ID Assignment is a required campus defined Benefit configuration table.
  • Review the process job log to see the employee population that receive the BAS Group ID assignment.
  •  If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BA21004 – CC1076
CSUOEREETAS CSU OE RE

and ET Assignment
  • This process sets the OE event Process_Status to RE (re-enter) for the applicable schedule ID being run after the employee submits their OE enrollments to prevent the OE BAS event from finalizing and to allow the employee time to submit supporting documents and for the campus Benefits Officer to review and approve the supporting documents. 
  • This process also sets the OE event Process_Status to ET once the campus Benefits Officer enables the Finalize/Apply Defaults checkbox in the Update Event Status page after approving the employee’s supporting documentation so the OE BAS event will finalize.
  • Review the process job log to see the employee population that submitted their OE enrollments (Process_Status set to RE) and employees who have had their OE enrollments finalized (Process_Status set to ET). 
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BA21005 - CC1125
CSU_BASRUNUP Update Ben Admin RC New Partic
  • This process enables the Schedule New Participants flag for the next PSPBARUN so new hires, transfers and newly benefit-eligible employees with the applicable OE BAS Group ID for the applicable schedule ID being run receive an OE BAS event.
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BA21005 - CC1125
PSPBARUN Benefits Administration
  • The delivered Benefits Administration process that determines the employee’s benefit program, benefit eligibility and prepares/finalizes the employee’s OE benefit options.
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
N/A
CSU_PERM_INS Insert Health/FSA Perm Events
  • This process inserts the applicable configured OE BAS event permitting event codes for finalized OE BAS events for the applicable schedule ID being run. 
  • See the CSU Automated Perm Event Add configuration table in Set Up HCM > CSU Product Related Setup > CSU Benefits Setup to review the configuration or refer to the Appendix in this document.
  • Review the process job log to see the permitting event codes inserted for finalized OE BAS events. 
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BB99001 - GRP 74
CSUBASSCHED Recreate BAS Daily Run Control
  • This process recreates the applicable OE Schedule ID PSPBARUN run control for each CHRS campus in CSUBASOE. 
  • See the CSU BAS Recurring Run Controls configuration table in Set Up HCM > CSU Product Related Setup > CSU Benefits Setup to review the configuration.
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BA21003 - INC03950 71
CSU_BAS_ACTP CSU Delete Activity Guide
  • This process deletes OE activity guides for finalized OE BAS events, voided OE BAS events, and also lists employees missing their OE electronic signature. 
  • See the CSU Delete Activity Guide Conf and CSU Delete Activity Guide Evnt configuration tables in Set Up HCM > CSU Product Related Setup > CSU Benefits Setup to review the configuration.
  • Review the process job log to see the finalized OE activity guides that have been deleted and employees who are missing their OE electronic signature.
  • Follow up with employees who are missing their OE electronic signature. 
  • This process also deletes activity guides for voided OE BAS events, and also deletes the voided OE BAS event. 
  • If the process does not complete to ‘Success’ status, review the process log to see if there are errors that require resolution.
BA21006 – CC1077

and CC1084

End of Article

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