Overview
- This job aid shows benefits officers how to correct errors that are indicated by the daily CSU Snapshot Unique Constraint report.
- Be sure to review and resolve employees with unique constraint issues daily.
- Make sure there are no unique constraint errors for your campus before you generate the Delta Dental Interface file.
Background
The CSU Snapshot Unique Constraint report shows a list of CSU Employees that have Benefits Primary Job problems. You need to run a process to correct each employee’s Benefits Primary job data.
Run the CSU Snapshot Unique Constraint Report
Use this report to provide the Employee IDs that have unique constraint errors.
Step 1: Navigate to the report location
- Menu > Benefits > Reports > CSU Benefits Reports > CSU Snapshot Unique Constraint
- The Benefits Snapshot Unique Constraint Errors list opens.
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Step 2: Copy an Employee ID from Empl ID column.,
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Step 3: Open a new window
- The new window opens in a new browser tab. You might need to switch back and forth between tabs to complete the procedure.
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Step 4: In the new window, navigate to CSU On Demand Pre-Processing
- Menu > Benefits > Manage Automated Enrollment > Events > CSU On Demand Pre-Processing
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Step 5: On the CSU On Demand Pre-Processing page:
- Paste the Employee ID into the Empl ID field.
- Click Search.
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Step 6: Click the first row
- The CSU On Demand Pre-Processing page opens.
- An employee might have multiple rows. Process the top row. If the first row fixes the problem, you do not need to process the other rows.
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Step 7: Click Prepare Employee
- The process runs when you click the Prepare Employee button.
- The On-Demand Event Maintenance page opens.
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Step 8: Click the CSU On Demand Pre-Processing tab to go back
- You return to the CSU On Demand Pre-Processing page.
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Step 9: On the CSU On Demand Pre-Processing page, click Return to Search.
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Step 10: Switch to the CSU Snapshot Unique Constraint browser tab.,
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Step 11: Reload the CSU Snapshot Unique Constraint page:
- Open the Navbar
- Click CSU Snapshot Unique Constraint
- Currently, there is no refresh button on this page.
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Step 12: Copy the next Employee ID
- If the first Employee is still on the list, that means the first row that you processed was not the problem.
- Process the employee again by selecting the next row on the CSU On Demand Pre-Processing page, then check this list again until the employee no longer displays on this list.
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