• This job aid shows benefits officers how to correct errors that are indicated by the daily CSU Snapshot Unique Constraint report.
• Be sure to review and resolve employees with unique constraint issues daily.
• Make sure there are no unique constraint errors for your campus before you generate the Delta Dental Interface file.

Use this report to provide the Employee IDs that have unique constraint errors.

Step 1:  Navigate to the report location

• Menu > Benefits > Reports > CSU Benefits Reports > CSU Snapshot Unique Constraint
  • The Benefits Snapshot Unique Constraint Errors list opens.

Step 2:  Copy an Employee ID from Empl ID column.,

Step 3:  Open a new window

• The new window opens in a new browser tab. You might need to switch back and forth between tabs to complete the procedure.

Step 4:  In the new window, navigate to CSU On Demand Pre-Processing

• Menu > Benefits > Manage Automated Enrollment > Events > CSU On Demand Pre-Processing

Step 5:  On the CSU On Demand Pre-Processing page:

1. Paste the Employee ID into the Empl ID field.
2. Click Search.

Step 6:  Click the first row

• The CSU On Demand Pre-Processing page opens.
• An employee might have multiple rows. Process the top row. If the first row fixes the problem, you do not need to process the other rows.

Step 7:  Click Prepare Employee

• The process runs when you click the Prepare Employee button.
• The On-Demand Event Maintenance page opens.

Step 8:  Click the CSU On Demand Pre-Processing tab to go back

• You return to the CSU On Demand Pre-Processing page.

Step 9:  On the CSU On Demand Pre-Processing page, click Return to Search.

Step 10:  Switch to the CSU Snapshot Unique Constraint browser tab.,

Step 11:   Reload the CSU Snapshot Unique Constraint page:

1. Open the Navbar
2. Click CSU Snapshot Unique Constraint

• Currently, there is no refresh button on this page.

Step 12:  Copy the next Employee ID

• If the first Employee is still on the list, that means the first row that you processed was not the problem.
• Process the employee again by selecting the next row on the CSU On Demand Pre-Processing page, then check this list again until the employee no longer displays on this list.

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