Hide Dependents
Overview
This job aid shows Benefits Officers how to hide dependents from Employee Self Service views.
Background
- After dependents are entered into CHRS Benefits, their names are always visible to employees, even if the employee removes their benefits.
- Employees might want these names removed because they cause emotional distress.
- Use this procedure when an employee asks you to remove or hide unwanted dependent names or after you process a DEA (death of dependent) BAS Event.
Check dependent benefits
Use this procedure to:
- Confirm that the dependent is not enrolled in any benefit plans before you hide the dependent name.
- Note the end of coverage date for the dependent.
Step 1: Navigate to Health Benefits
- Menu > Benefits > Health Benefits

Step 2: Search for the employee.
- Enter search criteria.
- Check Include History.,

Step 3: Click Search.,

Step 4: In the Plan Type section, use the Left and Right arrows to select the plan type

Step 5: Review the Dependent Beneficiaries section

Step 6: In the Coverage section, use the arrows to explore coverage periods
Step 7: Note the coverage begin date for the first period without the dependent
- Use this date in the next procedure.
- If the dependent still has benefits, STOP. Do not hide dependents who have benefits.

Hide dependent names
Step 1: On the CSU Administrator Home page, open the CSU Benefits Administrator tile
- The Update Dependent/Beneficiary Search page opens by default.

Step 2: Enter the employee search criteria, then click Search
- If the search returns multiple returns, select the employee. Otherwise, the Update Dependent/Beneficiary page opens.

Step 3: In the Dependent/Beneficiaries section, use the arrow buttons to select the dependent to hide.,

Step 4: Open the Personal Profile tab.,

Step 5: In the Personal History section, click the Plus button to add an Effective-Dated row.,

Step 6: Update the dependent:
- If applicable, enter the Date of Death.
- Enter the Effective Date.
- Effective Date: Set to one day AFTER the end of coverage for that dependent.
- Select Dependent Beneficiary Type: None
- Dependent Beneficiary Type: Set to None to hide the dependent.

Step 7: Click Save
- Note: you can also use this procedure to unhide a dependent by changing the Beneficiary type from None back to Both.

End of Article
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