Overview
Use this process to add, update, or inactivate a Qualified Medical Child Support Order (QMCSO) for dependents who are already covered by the employee’s benefit plans.
Enter/Change for Existing Dependents
Step 1: Click on the NavBar Icon >Menu > Benefits > Employee/Dependent Information > Update Dependent/Beneficiary.
Step 2: In Update/Display mode or Include History mode, pull up the employee on the Update Dependent/Beneficiary page.
Step 3: Use the arrows to position on the dependent you wish to add or change the QMCSO for, and then click on the Personal Profile tab.
The Personal Profile page appears.
Step 4: Click on the Rider/Orders link to enter court orders for required benefit plan coverage (such as QMCSOs).
- While Riders/Orders are active, employees cannot remove these dependents from benefit plan coverage in eBenefits Self Service.
- If Campus Benefits Staff try to drop dependents covered by a QMCSO using the On Demand Event Maintenance page, a warning message appears.
Step 5: Enter a Riders/Orders row for each plan type where the order applies.
- Example: If the order applies to Medical, Dental, and Vision, enter rows for Plan Type 10 (Medical), Plan Type 11 (Dental), and Plan Type 14 (Vision).
Use the “+” button to add additional rows as needed.
Step 6: Complete the following fields for each row:
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Plan Type: Click the Look Up icon and select the applicable plan type. (Required)
- Sequence Number: Begin with 1 on the first row, increase by 1 for each additional row. (Required)
- Start Date: Enter the court order/rider start date. (Required)
- End Date: Enter the court order/rider end date if applicable. (Optional)
- State: Enter the state for the court that issued the order/rider.
- Status: Select the applicable court order status. To inactivate a QMCSO, choose Inactive.
- Exception Type: Select the applicable court order type from the dropdown list.
- Court Order Number: Enter the court order or rider number.
- Comment: Enter up to 254 characters. Keep comments factual and objective.
Important: Do not delete QMCSOs when ending or inactivating.
Step 7: OK – Click the OK button to save the court order/rider information.
Repeat these steps for each plan type that requires a court order/rider row for the dependent.
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