Overview
This job aid shows benefits officers how to update an employee's benefits after the death of a dependent.
Background
When an employee's dependent dies, you must make the changes to the employee's benefits. There is no self-service procedure for employees to do change their own benefits.
Create the DEA event
Step 1: Click the CSU Benefits Administrator tile on the CSU Administrator home page.

Step 2: Navigate to Enroll in Benefits > Review BAS Activity.

Step 3: Click the Plus button to add a new row.

Step 4: Create a new Death Event:
- Use the Lookup to find the Employee ID.
- Select the DEA event class.
- Enter the event date. The event date must be the date of death.
Step 5: Click Save.

Prepare the event
Step 1: Navigate to Enroll in Benefits > On-Demand Event Maintenance.

Step 2: Search for the employee.

Step 3: Select the employee.

Step 4: Confirm the correct event is open. If there is more than one activity, click the Show Activity button and select which activity you need to process. Confirm the following fields are correct:
- Class: DEA
- Event date is correct
- Event Status: Open for Processing
- Activity Date is correct
- Prepare button is enabled
If the DEA event is not currently selected, click Event Status Update to select it.
Step 5: Click Schedule/Prepare Activity.

Step 6: Click OK.

Enter the date of death
Step 1: Click Election Entry.

Step 2: Open the Dependents/Beneficiaries tab.

Step 3: Click Change/Add Dependent Data.

Step 4: Click the Personal Profile tab.

Step 5: Use the arrow buttons to select the decedent.
Step 6: Enter the Date of Death.

Step 7: Scroll down and then click OK.

Update Elections
The procedure to follow depends on whether the option code changes after the death of the dependent.
In this scenario | Use this procedure |
---|---|
Number of dependents goes from 1 to 0 |
Change option code to Employee Only |
Number of dependents goes from 2 to 1 |
Change Option Code to Employee + 1 |
Number of dependents remains > 2 |
Remove Dependent without code change |
Step 1: Open the Option Election tab.

Step 2: Click the Option Code lookup.

Step 3: Select the option for Employee Only.

Step 4: Confirm the option is for Employee Only.

Step 5: Click the minus button to remove the decedent.
- The dependent is removed from the list of Dependents/Beneficiaries
Step 6: Repeat this procedure for Dental and Vision plans if applicable.
For Vision, you do not need to change the option code - only remove the dependent.
Step 1: Open the Option Election tab.

Step 2: Delete the decadent from the list of Dependents/Beneficiaries.
Step 3: Click OK.

Step 4: Click the Option Code lookup.

Step 5: Select the option for Employee + 1.

Step 6: Confirm the option is for Employee + 1.

Step 7: Repeat this procedure for Dental and Vision plans if applicable.
For Vision, you do not need to change the option code - only remove the dependent.
Step 1: Open the Option Election tab.

Step 2: Click the minus button to remove the decedent.
Step 3: Click OK.

- The dependent is removed from the list of Dependents/Beneficiaries
Step 4: Repeat this procedure for Dental and Vision plans if applicable.
For Vision, you do not need to change the option code - only remove the dependent.
Enter Permitting Event Code
Step 1: Click the CSU PERM Event tab.

Step 2: Use the arrow buttons to select the Plan Type to enter the Permitting Event Code for.
Step 3: Enter the information:
- Select the Permitting Event Code.
- Enter the HBO Rec'd Date (the date that you received notification).
Step 4: Select the next plan type (if applicable) and repeat this procedure until both medical and dental plans have been updated.
- For dental: enter the dental permitting event code 27 for the death of a spouse or DP, or 26 for the death of a child.
Finalize the Event
Step 1: Scroll down and then click OK.

Step 2: Select Finalize/Apply Defaults.

Step 3: Click Validate/Finalize.

Step 4: Click OK.

Print Forms
Step 1: Click CSU On Demand Printing

Step 2: Click the Print button to print the Medical and Dental forms.
Step 3: Inspect the forms to ensure the information is correct.
Step 4: Print applicable forms to send to the State Controller's Office:
- Dental
- Flex Cash
- Flex Spending
You do not need to print the Medical form. This transaction automatically updates CalPERS. CalPERS sends the Medical form to the State Controller's Office.
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