Overview
This job aid shows Benefits Officers how to delete Base Benefits when an event is disconnected.
Background
- A BAS Event becomes disconnected when an HR or FA employee uses correction mode in Job Data to: Change a Job Data Effective Date, Action code, or Action-Reason code or delete a Job Data row.
- A disconnected event is a broken event that can never be processed or reprocessed by the Ben Admin system.
- If a disconnected event exists, you need to use Correction Mode to delete the benefit directly in Base Benefit tables.
Base Benefits Tables
CSU Uses the following Base Benefit tables:
Base Benefit Table | Benefits |
---|---|
Health Benefits |
Medical, dental, vision |
Life & AD/D Benefit |
Life and AD and D |
Disability Benefits |
Long term disability |
Spending Accounts |
HCRA and DCRA |
Reference: For more information about this specific problem, see: CHRS Benefits Impacts of HR Data Entry User Guide
How to Delete the Benefit
The Base Benefits tables have the same layouts and controls
Step 1: Navigate to the Base Benefit table.
- Menu > Benefits > Enroll in Benefits > (select one from below)
- Health Benefits
- Life and AD/D Benefits
- Disability Benefits
- Spending Accounts
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Step 2: Search for the employee.
- Enter search criteria
- Click search button
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Step 3: Click on Correct History
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Step 4: In the Plan Type section, use the arrow button to select the plan type that you need to select.
Example below: Delete the vision plan (plan type 14)
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Step 5 Optional: If there are multiple enrollment rows in the Coverage section, use the arrow buttons to select the applicable enrollment row.
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Step 6: In the Coverage section, click the Minus button to delete the benefit.
IMPORTANT: DO NOT click the minus button in plan type section.
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Step 7: Click Ok to delete selected rows from page.
- The delete will occur when the transaction is saved.
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IMPORTANT: A disconnected BAS event may also require further corrections with the SCO, benefit carriers and CalPERS. Determine whether you must reach out to these entities to further correct
End of Article
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