Delete an Activity Guide

Overview

This job aid shows Benefits Administrators how to delete an employee’s expired activity guide.

Self-service employees start life events by starting an activity guide that directs them through the process.
The life event expires automatically if the employee fails to complete the event.
After the event expires, a nightly process deletes the expired activity guide.
If an employee wants to start a new life event before the activity guide is deleted, you can delete it personally.

Before you delete any activity guides, you must ensure that the associated BAS event status is Void.
When an employee life event expires, the associated BAS event is voided automatically. To be sure of deleting only expired activity guides, you must first verify that the BAS event is voided. Deleting the activity guide will delete the open BAS event associated with the guide.

Step 1: Open the CSU Benefits Administrator tile.

Step 2: Navigate to Employee Event Detail.

Step 3: Enter search criteria and then click Search.

Step 4: Find the life event and verify that it is void.

This example is a marriage event. The event is void, and it has not been touched in 60 days.
Additionally:
- Some voided life events have a system-generated corresponding event “xx1”: NW1, AD1, BI1, PC1, MA1, DG1, DL1, EG1 AND EL1
- You must also confirm that the corresponding event is voided. If it is not voided, then you must void the event in On Demand Event Maintenance.
- For more information about xx1 events, see Appendix: xx1 events

Use this procedure to delete an expired activity guide.

Step 1: Open the CSU Benefits Administrator tile.

Step 2: Navigate to Manage Benefits Instances.

Step 3: Click the User ID heading to sort the activity guides by User ID.

Currently, the filters do not provide the expected results, so you must sort the rows by the User ID column

Step 4: Locate the User ID associated with the employee.

Step 5: Select the expired activity guide.

Step 6: Click Delete.

Step 7: Click Yes – Delete.

Event Class	Description	Expiration (days)
MAR	Marriage/Registered Domestic Partnership	60
BIR	Birth of child	60
ADP	Adoption of child	60
DIV	Divorce/Termination of Domestic Partnership	60
PCR	Parent-Child Relationship	60
LTE	Late Enrollment	30
ELC	Employee - Loss of External Coverage	60
EGC	Employee - Gain of External Coverage	60
DLC	Dependent - Loss of External Coverage	60
DGC	Dependent - Gain of External Coverage	60
DRP	Drop All Dependents	1

These “xx1” events are sometimes created when there is also a HCRA/DCRA or flex cash enrollment/change.
The following table shows the originating BAS event with its corresponding XX1 BAS event.

Original BAS Event XX1 BAS Event
NEW	NW1
ADP	AD1
BIR	BI1
PCR	PC1
DIV	DI1
MAR	MA1
ELC	EL1
EGC	EG1
DLC	DC1

These new ‘xx1’ Event classes are created by the nightly GRP 95 Submission date process for FLEX and HCRA/DCRA enrollments only if the submission date is after the 3rd of the month or meets other criteria where the coverage effective date for Plan Types 1Z, 1Y, 60 and/or 61 differs from Plan Types 10, 11 and/or 14 for full Benefits ESS campuses using the following new BAS events: ADP, BIR, DIV, DGC, DLC, EGC, ELC, DRP, CNC, MAR, PCR, LTE and NEW.
XX1 BAS events are:
- Only generated for campuses that are using full Benefits Employee Self Service.
- Created for MED FLEX, DEN FLEX and HCRA/DCRA enrollments - if defined for the submission scenario in the CSU Submission Date Setup table.

End of Article