Overview
This job aid shows benefits officers how to void expired NT ESS BAS events.
Background
- This job aid is only for campuses that use full employee self-service.
- Benefits officers run and review a daily query to identify NT events: CSU_BAS_SS_NT. This query shows employees who have viewed or changed their enrollment options, but not submitted them.
- When an event is nearing the expiration time, a benefits officer should remind the employee to submit their changes.
- If the employee allows the event to expire, a benefits officer must void that event.
Void NT ESS BAS Events
Step 1: Open the CSU Benefits Administrator tile.
Step 2: Navigate to On-Demand Event Maintenance.
- Enroll in Benefits > On-Demand Event Maintenance
Step 3: Enter search criteria, then click Search.
Step 4: If the search returns only one result, the On-Demand Event Maintenance page opens. Otherwise, click the row to open the page.
Step 5: Void the NT event.
- Set the Process Indicator to V.
- Click Reprocess.
- The BAS event is voided.
End of Article
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