Use this procedure when the original transaction was already submitted on an SCO interface, but needs to be sent again so SCO/PIMS actually picks it up on the next SCO Interface run. Transactions sometimes need to be resent for timing reasons. For example, when a termination transaction was sent to SCO before Payroll keyed the termination to PIMS.

Step 1: From the CSU Administrator Home, click the CSU Benefits Administrator tile.

Alternate navigation: Menu > Benefits > Interface with Providers > CSU SCO Interface Inquiry

Step 2: Navigate to Interface with Providers > CSU SCO Interface Inquiry.

Step 3: Enter search criteria and then click the Search button.

The CSU SCO Interface Inquiry page opens.

Step 4: Find the transaction to resubmit:

1. Use the arrow buttons to find applicable plan types. Look for the applicable plan types (14, 20, 23 and 31).
2. Use the arrow buttons in the Coverage section to find the transaction.
3. If needed, use the arrow buttons in the SCO Interface section to find the process instance to resubmit.

Step 5: Check the Resubmit Transaction checkbox.

Step 6: Click the Save button. This transaction will be included on the next SCO Interface run.

After the next SCO run, review the CSU SCO Inquiry page to verify that the transaction was resubmitted. See: Review the CSU SCO Inquiry page.