Use this process to add, update, or inactivate a Qualified Medical Child Support Order (QMCSO) for dependents who are already covered by the employee’s benefit plans.

Navigation

Click on the NavBar icon>Menu > Benefits > Employee/Dependent Information > Update Dependent/Beneficiary.

• In Update/Display mode or Include History mode, pull up the employee on the Update Dependent/Beneficiary page.
• Use the arrows to position on the dependent you wish to add or change the QMCSO for, and then click on the Personal Profile tab.

• The Personal Profile page appears.

• Click on the Rider/Orders link to enter court orders for required benefit plan coverage (such as QMCSOs).
  • While Riders/Orders are active, employees cannot remove these dependents from benefit plan coverage in eBenefits Self Service.
  • If Campus Benefits Staff try to drop dependents covered by a QMCSO using the On Demand Event Maintenance page, a warning message appears.

• Enter a Riders/Orders row for each plan type where the order applies.
  • Example: If the order applies to Medical, Dental, and Vision, enter rows for Plan Type 10 (Medical), Plan Type 11 (Dental), and Plan Type 14 (Vision).
  • Use the “+” button to add additional rows as needed.
  • Complete the following fields for each row:
• Plan Type: Click the Look Up icon and select the applicable plan type. (Required)
  • Sequence Number: Begin with 1 on the first row, increase by 1 for each additional row. (Required)
  • Start Date: Enter the court order/rider start date. (Required)
  • End Date: Enter the court order/rider end date if applicable. (Optional)
  • State: Enter the state for the court that issued the order/rider.
  • Status: Select the applicable court order status. To inactivate a QMCSO, choose Inactive.
  • Exception Type: Select the applicable court order type from the dropdown list.
  • Court Order Number: Enter the court order or rider number.
  • Comment: Enter up to 254 characters. Keep comments factual and objective.

• OK – Click the OK button to save the court order/rider information.
• Repeat these steps for each plan type that requires a court order/rider row for the dependent.

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