Overview
This job aid shows campus user how to request a new LCD deduction code.
Background
- Updating or adding a new deduction code affects all campuses in CHRS, not just the campus needing to make the change.
- Campuses do not have the ability to update or add deduction codes.
- If you need to update or add deduction code, you must create a ServiceNow ticket.
Open a ServiceNow ticket
Step 1: Open a browser and navigate to Self Service | ServiceNow CO Service Management Production.
Step 2: Navigate to the new ticket page:
- Click All.
- Click Create New.
Step 3: Complete ticket fields.
- Type: Request
- Category: CMS-CHRS
- Subcategory: LCD
Step 4: Complete the Requestor and Location fields.
Step 5: Complete the Short Description field.
Step 6: Enter the following information into the Description field:
1. Deduction Code
2. Plan Type
3. Effective Date
4. Description
5. Short Description
6. Deduction Priority
7. Maximum Arrears Payback
a. No Maximum (Yes/No)
b. Flat Maximum for Payback (Yes- amount/No)
c. Factor x Regular Deduction (Yes/No)
8. Subset ID (Yes- Provide/No)
9. Deduction Classification
a. After-Tax (Yes/No)
b. Before-Tax (Yes/No)
c. Nontaxable Benefit (Yes/No)
d. Nontaxable Btax Benefit (Yes/No)
e. Taxable Benefit (Yes/No)
f. QC Taxable Benefit (Yes/No)
10. Canadian Sales Tax
a. None – Yes
11. Effect on FICA Gross (Select one)
a. Adds To
b. No Effect
c. Subtracts From
12. Taxable Gross Comp ID (Yes- Provide/No)
13. Other Taxable Gross Components (indicate one if applicable)
a. Withhold FWT
b. Add to FICA Credit
c. Adjust 1042 Gross
14. Special Accumulator(s)
a. Accumulator (Yes- Provide/No)
b. *Effect on Special Balance (Yes- Provide/No)
15. Partial Deduction Allowed
a. Partial Deduction Allowed (Yes/No)
b. Deduction Arrears Allowed (Yes/No)
c. Deductions Taken From Sep Chk (Yes/No)
d. Stop Deduction at Termination (Yes/No)
16. Maximum Yearly Deduction (Yes- Provide/No)
17. Liability Accounts - Non Commitment Accounting (Yes- Provide/No)
18. Pay Frequency (indicate one if applicable)
a. A - Annual
b. B - Biweekly
c. D - Daily
d. M - Monthly
e. Q - Quarterly
f. S - Semimonthly
g. W – Weekly
19. Deduction Frequency(indicate one if applicable)
a. First Pay Period
b. Second Pay Period
c. Third Pay Period
d. Fourth Pay Period
e. Fifth Pay Period
Step 7: Click Submit.
End of article
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