CHRS Knowledge Base

Add Dependents - Open Enrollment

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Overview

This job aid shows employees who have access to full employee self-service how to enroll add dependents during Open Enrollment.

Benefits Enrollment  

After you start enrollment, you can add dependents, enroll in medical, dental, vision plans, enroll in dental, medical flex cash benefits, or enroll in health care and dependent care reimbursement accounts. Expand the tasks that you want to do for more instructions.

Add Dependents

Eligible Dependents

The following list shows which dependents are eligible for benefits, and any additional requirements.  

Dependent Type
Definition Additional Requirements
Adopted child
Employee’s legally adopted child 
None
Child  
Employee’s biological child 
None
Domestic Partner Adult 
Lives with employee, not married 
Domestic Partner Dependent Certification form required 
Domestic Partner Child
Child of a domestic partner 
None
Recognized Child 
A child you have financial responsibility for who is not your biological, adopted, stepchild, or domestic partner’s child. 
Affidavit of Parent Child Relationship required 
Spouse Legal marriage partner 
None
Stepchild Child of legal marriage partner 
None

IMPORTANT: Any dependent types that are not on this list cannot be added to your benefits plans.

Add Dependent Name and Personal Information

Step 1. On the Benefits Enrollment page, click the Medical tile to open enrollment options for that benefit.

Medical tile

The benefit enrollment page opens.

Step 2. Click Add/Update Dependent.

Add/Update Dependent button

Step 3. Confirm that the dependent does not already exist in the system.

If the dependent is an ex-spouse or ex-domestic partner and needs to be changed back to spouse or domestic partner, contact your benefits office so they can make this update.

Step 4. Click Add Individual.

Add individual buttonh

The Add Individual Dependent/Beneficiary Information page opens.

Step 5. Click Add Name.

Add name button

Step 6. Complete the required fields: - First name - Last name

Step 7. Click Done.

Name fields

The name must be the legal name (on the birth certificate) not the preferred name.

Step 8. Confirm that the name is spelled correctly.

Name field

Click the name to edit if it is incorrect.

Step 9. Complete the Personal Information section:
- Date of Birth - Gender
- Relationship to Employee
- Marital Status
- Student
- Disabled
- As of dates

Personal information fields
  • Marital Status is recommended, but not required.
  • Smoker is not used.
  • As of dates are the dates of the marital status, student, and disabled events.
  • Disabled: if you set Disabled to Yes, you must submit Proof documents to your Benefits office.

Step 10. Review the address information.

Address defaults to the employee’s address. If your dependent’s address is:  

  • Different from the employee’s address, go to Update Dependent’s address.
  • The same as the employee’s address, skip to Add Dependent’s National ID.

Update Dependent’s Address

Use this procedure to make corrections if your dependent’s address is different from the employee’s.

Step 1. Click the row to correct.

Address fields

By default, your dependent’s address is the same as the employee’s.  

Step 2. Toggle the Same As Mine toggle to No.

Same as mine toggle

Step 3. Complete the Address fields.

Address fields

Address 1, Address 2 and Address 3 are all for one address (example: apartment number). Do not use these fields for multiple addresses.

Step 4. Click Done.

done button

The address is corrected.

Add Dependent’s National ID

Add national ID button

Step 1. Complete the National ID information.

National ID fields
  • Primary is always set to Yes.
  • The system adds the dashes for you

Step 2. Click Done.

Done button

The national ID is entered.

Optional: Update Dependent’s Phone

You can update the dependent’s phone number to be the same as the employee’s or enter a different number.

Step 1. Click Add Phone.

Add phone button

Step 2. Complete the Phone Number fields.

Phone Number fields

If the dependent’s phone number is the same as the employee’s, toggle the Same as mine option to Yes.

You do not need to enter dashes or spaces: The system formats the phone number for you.

Step 3. Click Done.

Done button

Optional: Update Dependent’s Email

Step 1. Click Add Email.

Add email button

Step 2. Complete the email fields.

Email fields

Step 3. Click Done.

done button

The email information is saved.

Save Dependent Information

Step 1. When you have completed entering dependent information, click Save at the top of the page.

Save button

Your dependent/beneficiary information is saved.

Step 2. Close the Dependent and Beneficiary Information page.

Close button

Add your dependent to your benefit.

Step 1: Open the Medical, Dental, or Vision plan tile if it is not already open.

Medical plan tile

Step 2. Check the box to enroll your dependent in each benefit.

Dependent's checkbox is checked

Do not forget this step.

Step 3. Click Done.

Done button

You return to the Benefit Enrollment page.

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