CHRS Knowledge Base

Start Open Enrollment

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Overview

This job aid provides guidance to employees who have access to full employee self-service how to enroll in eBenefits during Open Enrollment. Additional job aids are available in the CHRS Knowledge Base to complete open enrollment steps.

Before you start

This job aid shows you how to change your benefits. If you are satisfied with your current benefits, and your employment status is not changing, you do not need to participate in Open Enrollment. Your existing benefits will be renewed for the next year except for HCRA and DCRA, healthcare and dependent care reimbursement accounts, which must be re-enrolled each year).

A note about flex cash benefits
You cannot enroll in both medical plan and medical flex cash, nor can you enroll in both a dental plan and dental flex cash. Whichever option you choose, you must waive the conflicting option.

Start Open Enrollment

Step 1. Click the CSU Open Enrollment tile on your Employee Self Service Homepage.

Open enrollment tile, showing countdown to deadline

The Open Enrollment tile is only active during Open Enrollment.

Step 2. If you see a Benefits Enrollment page, find the Open Enrollment event and then click Start.  

Start button

Whether or not you see this page depends on your history of using the eBenefits system. The CSU Open Enrollment activity guide opens.

An activity guide displays the pages that you need work with to complete your open enrollment event. The activity guide includes navigation buttons (Next and Previous) and a navigation pane to show where you are in the activity. The following table provides some general guidelines for moving through an open enrollment activity guide.

  • Navigate through the activity guide by using the Next and Previous buttons.
  • Do not skip steps.
  • IMPORTANT: Do not click Complete until you reach the Summary step and are instructed to do so.
open enrollment activity guide page with labels for each button
  • Required steps are marked with an asterisk (*).
  • Complete all the steps of an activity guide in sequential order by clicking Next or Previous.
  • Carefully read and follow instructions on every page.
  • Close the supplementary panel if it opens and obscures the page.

Welcome Page

Step 1. Read the Welcome page.

- Read the Welcome page carefully.  

- Note the time limit on submitting this event.

Welcome page

The Welcome page is written specifically for a particular event type and provides information that you need to complete the life event.

Step 2. Click Next.

Next button

Benefits Summary

The Benefits Summary step shows your current benefit enrollments. Review this summary to help you decide what you want to change.

Step 1. Review the information on the Benefits Summary page.

Benefits Summary page

Step 2. Optional: Click any of the tiles to review benefit details.

Medical plan tile

Click the X in the top right to close the benefit details page.

close button

Step 3. Optional: Change the date and then click Refresh.

date field and refresh button

Use this feature to view your benefit enrollments on another date. For example,  you can view upcoming changes that are not reflected in your current Benefits Summary.

Step 4. Click Next.

Next button

Benefits Enrollment  

After you start enrollment, you can add dependents, enroll in medical, dental, vision plans, enroll in dental, medical flex cash benefits, or enroll in health care and dependent care reimbursement accounts. Expand the tasks that you want to do for more instructions.

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