CHRS Knowledge Base

Start Open Enrollment

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Overview

This job aid provides guidance to employees who have access to full employee self-service how to enroll in eBenefits during Open Enrollment. Additional job aids are available in the CHRS Knowledge Base to complete open enrollment steps.

Before you start

This job aid shows you how to change your benefits. If you are satisfied with your current benefits, and your employment status is not changing, you do not need to participate in Open Enrollment. Your existing benefits will be renewed for the next year except for HCRA and DCRA, healthcare and dependent care reimbursement accounts, which must be re-enrolled each year.

A note about flex cash benefits
You cannot enroll in both medical plan and medical flex cash, nor can you enroll in both a dental plan and dental flex cash. Whichever option you choose, you must waive the conflicting option.

Start Open Enrollment

Step 1. Click the CSU Open Enrollment tile on your Employee Self Service Homepage.

Open enrollment tile, showing countdown to deadline

The Open Enrollment tile is only active during Open Enrollment.

Step 2. If you see a Benefits Enrollment page with more than one benefits event, complete the event that is open first. For example, if you have a New Hire event and an OE event, you have to complete the New Hire event before you can complete the Open Enrollment event.

Start button

Whether or not you see this page depends on your history of using the eBenefits system. The CSU Open Enrollment activity guide opens.

Welcome Page

Step 1. Read the Welcome page.

  • Read the Welcome page carefully.  
  • Note the time limit on submitting this event.
Welcome page

The OE event disappears from ESS at 11:59 pm on the day the Open Enrollment period closes.

Step 2. Click Next.

Next button

Benefits Summary

The Benefits Summary step shows your current benefit enrollments. Review this summary to help you decide what you want to change.

Step 1. Review the information on the Benefits Summary page.

Benefits Summary page

Step 2. Optional: Click any of the tiles to review benefit details.

Medical plan tile

Click the X in the top right to close the benefit details page.

close button

Step 3. Optional: Change the date and then click Refresh.

date field and refresh button

Use this feature to view your benefit enrollments on another date. For example,  you can view upcoming changes that are not reflected in your current Benefits Summary.

Step 4. Click Next.

Next button

Benefits Enrollment  

After you start enrollment, you can add dependents, enroll in medical, dental, vision plans, enroll in dental, medical flex cash benefits, or enroll in health care and dependent care reimbursement accounts. Expand the tasks that you want to do for more instructions.

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