CHRS Knowledge Base

Cancel an Appointment

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Cancel an Appointment

Overview

This job aid shows you how to cancel appointments in the Temporary Academic Employment module.

Flowchart

This flowchart provides a quick reference for deciding how to proceed with cancellation based on whether notification was sent, the appointment was loaded to Job Data, and whether PPT (Personnel Payroll Transaction) was printed.

flowchart

Notifications

When the transaction is canceled, the system generates a cancellation notification. A cancellation notification is sent by email to the employee, and to the originator of the transaction within the system.

Determine whether notification has been sent

If no notification has been sent, TAE displays a Delete check box.

 Step 1: Navigate to My Approval Page.

  • Menu > CSU Temp Academic Employment > CSU TAE Approval Workflow > CSU TAE My Approval page
Navbar button

Step 2: Enter Search Criteria to find approvals, then click Search.

  • Verify that the Business Unit is correct.
  • The search returns appointment candidates that you are authorized to approve.
  • You must select an EE Group to see all the relevant fields.
Search criteria: Left side of page. Business Unit, EE Group, Empl ID, Dept ID,
Search Criteria, right side of page. Term, Job Code, Approval Level. Search button.

Step 3: Open the Notification tab.

Notification tab

Step 4: Determine whether notification has been sent.

  • EE Notif Date is the date that the notification has been sent.
  • Acknowledged? indicates whether the employee acknowledged the notice.
  • Acknowledged Date inidcates the date of acknowledgment
Table showing EE Notif Dates, Acknowledged column, and Acknowledged Date column.

Cancel an appointment before notification sent

Use this procedure to cancel an appointment before TAE sends notification.

Workflow timeline showing the cancel point between data entry and notification sent.

Step 1: Delete the appointment:

  1. Check the Delete check box.
  2. Enter a reason. A reason is required to delete an appointment.
Delete checkbox is checked. Reason field reads Change to schedule.

Step 3: Click Save & Submit.

Save and submit

Cancel an appointment after notification sent

  • Use this procedure to cancel an appointment after notification is sent, before loading to Job Data.
  • This process requires two approvers and two steps. Both steps must be completed to cancel the appointment.
Workflow timeline showing the cancel point between Notification sent and Loaded to job data.

Pushback step

If an appointment notification went out to the employee, you need to push back the workflow to a step prior to the notification step so that the system will send a cancel notification.

Step 1: Open the Approval tab.

Approval tab

Step 2: Click the Pushback lookup to select a prior step in the workflow. Click the look up icon (magnifying glass) to select a step.

Pushback lookup

Step 3: Click the step number to select the step.

  • IMPORTANT: Select a step that is prior to the notification step.
Step numbers

Step 4: Enter the Reason.

  • A reason is required for a cancellation.
Reason field

Step 5: Enter Comments.

  • Currently, directions to other approvers must be relayed through the Comments field.
comments field

Step 6: Click Save & Submit.

save and submit

The system reverts the workflow to the specified prior step. That approver will need to cancel the appointment.

Cancellation step

Use this procedure to cancel an appointment when the transaction is pushed back to your approval step.

 

Step 1: Open the Approval tab.

Approval tab

Step 2: Review the comments field to note the instruction.

Comments field

Step 3: Open the Appt Data tab.

Appointment data tab

Step 4: In the Other Action field, select Canceled.

Other Action field with Canceled selected.

Step 5: Open the Approval tab.

Approval tab

Step 6: Select Approve.

Approve checkbox is checked

Step 7: Click Save & Submit.

  • The appointment is canceled through the approval process.
  • A cancellation notification is generated at the correct step.
  • Nothing is loaded into Job Data.
Save and submit

Cancel an appointment after loaded to Job Data

If an appointment has loaded to Job Data, but PPT has not been generated, you can cancel the appointment with or without sending a cancellation notice, depending on your campus process

Workflow timeline showing the cancellation point between loaded to job data and PPT generated

Include cancellation notification

TAE generates a cancellation notification. Use this procedure to cancel the appointment if you want to send a cancellation notice to the employee.

 

Step 1: Navigate to CSU TAE Appointment Data Entry.

  • Menu > CSU Temp Academic Employment > CSU TAE Appointment Data Entry.
Navbar button

 

Step 2: Enter search criteria to find the appointment.

TAE appointment data search fields: Business unit, EE group, Empl ID, Dept ID, Term, and Job code.
Search criteria continued: Dept ID, Term, and Job code.

Step 3: On the Appt Data page, complete these fields:

  • Term (AY only)
  • Session (AY only)
  • Appointment Type

Information: These fields populate the cancellation notification.

Term, session, and appt type fields

Step 4: In the Other Action field, select Canceled.

Other action field: canceled

Step 5: Confirm the Effective Date.

  • The effective date must match the original Effective Date of the appointment.
EffDt (effective date) field with a date

Step 6: Select Ready.

Ready checkbox is checked.

Step 7: Click Save & Submit.

save and submit

What happens next:

  • The approval process starts.
  • A cancellation notification is generated at the correct step.
  • The final approver confirms the Action/Reason is TER/ERR.
  • The transaction loads to Job Data.
  • An HR tech must Clean up Job Data

Do not include cancellation notice

To cancel the appointment without notification, see Clean up Job Data.

Cancel an appointment after PPT is generated

If PPT is generated, use TAE to cancel the employment. TAE generates a cancellation notice and adds a cancellation row to Job Data.

Workflow timeline showing the cancelation point after PPT generated

Step 1: Navigate to CSU TAE Appointment Data Entry.

  • Menu > CSU Temp Academic Employment > CSU TAE Appointment Data Entry.
Navbar button

 

Step 2: Enter search criteria to find the appointment.

search criteria: business unit, ee group, empl id
search criteria: dept id, term, job code

Step 3: On the Appt Data page, complete these fields:

  • Term (AY only)
  • Session (AY only)
  • Appointment Type

Information: These fields populate the cancellation notification.

term, session, and appt type fields

Step 4: In the Other Action field, select Canceled.

Other action field shows canceled

Step 5: Confirm the Effective Date.

  • The effective date must match the original Effective Date of the appointment.
Effdt (effective date) field is populated

 

Step 6: Select Ready.

Ready check box is checked

Step 7: Click Save & Submit.

Save & Submit

What happens next:

  • The approval process starts.
  • A cancellation notification is generated at the correct step.
  • Final approver confirms the Action/Reason is TER/CNL.
  • The transaction loads to Job Data.
  • Clean up Job Data.

Clean up Job Data

Canceled appointment rows can be deleted from Job Data under certain circumstances:

  • If there are prior job rows stacked up in Job Data, the appointment and the termination can be deleted.
  • If there are no prior job rows stacked up in Job Data, the appointment and the termination rows must be left.

 

Step 1: Navigate to Job Data.

  • Menu > Workforce Administration > Job Information > Job Data
Navbar button

Step 2: Search for and select the employee.

Employee search fields: Emplidempl recordlast namedepartment set iddepartmentdepartment descriptionHR statusJob code set IDJob code

Step 3: Click Include History.

Include history button

Step 4: Determine whether the job is stacked.

  • If job history shows more than 1 of 1 rows, consider the job stacked.
  • If job history shows only 1 of 1 rows, consider the job unstacked.
  • Delete or add rows to Job Data, as needed.Use the Job Data cleanup decision flow to decide whether to add or delete rows in Job Data.
  • The Update Jobs job aid provides the steps for updating job data.
The top of the job data entry showing 1 of 10 rows and another entry showing 1 of 1 rows. The 1 of 10 rows job is stacked. The 1 of 1 rows job is unstacked.

Job Data cleanup decision flow

Use this decision flow to determine how to clean up Job Data if the cancellation comes after the appointment has loaded to Job Data.

flowchart

 

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