CHRS Knowledge Base

Transaction Status Administration (pushback or deletion)

Updated on

Overview

This job aid shows TAE administrators how to push back and delete transactions from the Transaction Status page.

IMPORTANT: Completing a pushback or deletion from the Transaction Status page is outside of the approval processes. Use this procedure only when intervention is necessary and you cannot access the step from My Approvals.

Requirements

You must have the CHR_TF_Transaction_Status role to complete the task.

Search for appointment transactions

Step 1: Navigate to CSU TAE Transaction Status.

  • Menu > CSU Temp Academic Employment > CSU TAE Approval Workflow > CSU TAE Transaction Status
Menu

Step 2: Verify that the Business Unit is correct.

Step 3: Enter the EE Group.

  • Optional: refine the search by using these fields:
    • Dept ID
    • Job Code
    • Term
    • Session Code
    • Approver ID
    • Empl ID
Search Fields 1
  • Position Nbr
  • Submitter ID
  • Lookback Dt (default 30 days)
  • Appt#
Search Fields 2

Step 4: Click Search.

  • The page displays a list of open approval records.
Search button

Push back a transaction

Step 1: Open the Approval tab.

Approval Tab

Step 2: Click the Pushback lookup to select a prior step in the workflow.

  • Click the lookup (magnifying glass) to select a value.
Pushback lookup

Step 3: Select the appropriate step in the workflow to push back to.

  • Select the step in which the revision is required.
  • If you select 0, send an email directly to the originator.
Workflow steps

Step 4: Enter a valid reason in the Reason field.

Reason Field

Step 5: In the Comments section, indicate the approver on whose behalf you are pushing back.

  • The comments field is visible to the approvers, so use this field to relay information.
  • Include the reason for the pushback and the name of the approver on whose behalf you are executing the pushback.
  • Keep comments within the character limit.
Comments

Step 6: Click Save & Submit.

  • The system reverts the workflow to the specified prior step.
Submit button

Delete a transaction

IMPORTANT: Do not delete a transaction after a notification has been sent.

Step 1: Open the Navigation tab.

Notification tab

Step 2: Inspect the EE Notif Date column.

  • If the cell has a date, STOP.
  • ONLY if the cell is blank, proceed.
EE Notif Date

Step 3: Open the Approval tab.

Approval tab

Step 4: Check the delete box for the transaction that you need to delete.

Delete box

Step 5: Enter a reason for the deletion.

Reason for deletion

Step 6: Click Submit.

  • The transaction is deleted.
Submit

End of Article

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