CHRS Knowledge Base

Offers

Updated on

This guide shows you how to work with offers and make offers to selected applicants. Offers require an approval process and fields on the offer are used for PeopleSoft integration.

  • Because new hires must be recorded in the PeopleSoft HCM, information in the CHRS Recruiting system must be synchronized with PeopleSoft.
  • Fields must be completed correctly or the integration can fail.

Access the Offer Card

To prepare a new offer for a candidate, you access the Offer card by changing the application status.

  • Open the Manage applicants page for the job.
  • Click the status of the applicant.
  • Change the status to Prepare Offer.
  • The offer is created with some fields pre-populated with information from the job requisition.
  • You can save the offer as a draft if you need to work on it later.
  • The offer status changes from No Offer to Offer Incomplete.
  • Approval information is not saved with the draft.

How to Re-open the Offer Card

If you need to continue working on an offer or to update it, you can reopen it by using the following procedure.

  • Open the Manage applicants page for the job.
  • Click the applicant’s name to open the Applicant card.
  • In the Applications area, click the Offer status link. The Offer card opens.

Complete the Offer Card

You must complete the Offer card and the offer letter before you can submit the offer for approval.

PeopleSoft – CHRS Recruiting data flow diagram

CHRS Recruiting is not part of the PeopleSoft Human Resources system. Although there is some integration, it is necessary for the recruiter to ensure that the information in both systems is synchronized. As you complete the Offer card, you must verify that the information is correct and in sync with the position data in the PeopleSoft system.

  • This diagram shows how data is shared between PeopleSoft, CHRS Recruiting, and other systems. It is your responsibility to ensure that the data are consistent across the systems.
    • For example, if the job requisition has changed, you must make sure the change is also made in PeopleSoft Position Management before you submit the offer for approval.
process flow chart

How to Complete the Offer Card

Complete the fields of the Offer Card by using the following screen captures and data tables.

Personal details
  • The top portion of the Offer Card contains the applicant’s Personal details, Current or previous employee details, Job details, and Offer details.
  • Most of these fields are pre-populated from the Job Card and Applicant Card and cannot be edited on the Offer Card.
Current or previous employee details
  • The Current or previous employee details cannot be changed once the Offer card is Saved/Submitted.
  • If the applicant is a current employee, follow steps below. Otherwise, leave this field blank.
    1. Copy and paste the employee ID from PeopleSoft.
    2. You must prefix the employee ID with your 2-digit campus numeric code to ensure a unique ID.
    3. Example: If your campus is Long Beach and your employee ID is 123456789, then the number you enter is 40123456789.
      • No new hire starter form should be initiated.
Job details and Offer details
  • The Job details and Offer details sections are prepopulated with information from the Job Card.
  • You cannot edit these fields on the Offer Card.
Position Details (Section 1)
  1. Job Code/Employee Class
    • Specify the job code.
      • You can expand the blue box to view the information about this job code.
      • Job Code shows in the box below the employee classification.
        • Use your campus processes to ensure that the position number and job number are synchronized between the PeopleSoft and CHRS Recruiting systems.
  2. Auxiliary Hire
    • If this position is for an Auxiliary hire, select Yes to exclude the new hire data from the PeopleSoft integration.
  3. Hiring Type
    • Select: At will, Probationary, Temporary, Tenured. If Probationary, a probationary end date must be specified.
  • Expanded Job Code blue box
Position Details (Section 2)
  1. Start date:*
    • Use the calendar to enter the start date.
    • This date drives the new hire onboarding tasks.
  2. End date if applicable
    • Use this field only for temporary employees.
  3. Probation End Date
    • If the hiring type is Probationary, enter the date for the end of the Probationary period.
  4. FTE-Full-time equivalence
    • Enter a decimal value from 0 to 1. Example: 20 hours/week is 0.5 FTE.
    • Use campus business process to synchronize this value with PeopleSoft.
  5. Hours Per Week
    • Enter the number of hours per week.
  6. FLSA Status
    • Select: Exempt, non-exempt, other
    • Use campus business process to synchronize this value with PeopleSoft.
Position Details (Section 3)
  1. Union
    • Select the appropriate union from the list.
  2. Union Language
    • Enter the applicable union language.
    • This language comes from system-wide collective bargaining agreement.
    • Each union provided the same language to all campuses to be inserted in the offer letter.
    • This information does not exist in PeopleSoft.
  3. Mandated Reporter
    • Select the appropriate mandated reporter from the list:
      • General
      • Limited
      • None
  4. NCAA
    • If Yes, then campuses would need to provide language in offer letters via Offer Template for applicable NCAA appointments.
  5. Sensitive Position
    • This information is used in determining the appropriate type of background checks and new hire trainings.
    • This language is merged into the offer letter.
    • Use campus business process to synchronize this value with PeopleSoft.
  6. Conflict of Interest
    • Designates whether the applicant must complete a Conflict of Interests form and attend training.
    • This language is merged into the offer letter.
    • Use campus business process to synchronize this value with PeopleSoft.
  7. Concurrent Hire
    • Select Yes if the applicant is a current employee who is going to be working both positions concurrently.
    • A campus expert needs to provide training on how to identify this type of applicant.
  8. Rehired Annuitant
    • Select Yes if the applicant is a retired employee who is working part-time.
    • A campus expert needs to provide training on how to identify this type of applicant.
Budget Details
  1. Budget/Chart field/ Account String
    • Enter chart string information including the Department, Fund, Program or Project, Class and % Distribution.
  2. Pay Plan
    • Select the applicable Pay Plan. Example: 12/12 months.
    • This information can be merged into the offer letter.
  3. Pay Plan Months Off
    • If the Pay Plan field value is anything other than 12/12 months, you must specify which months are off.
    • This information is merged into the offer letter.
  4. Salary Range/Grade:*
    • The values for this field are filled from the Position ID.
    • The range selection is determined by the system- wide classification standards.
  5. Anticipated Hiring Range
    • Use this field to specify the campus-specific hiring salary range.
    • This is usually used by the Budget Office to determine if the offer can be approved or not.
  6. Maximum budgeted amount
    • Enter the maximum budgeted amount.
Budget Details (Section 1)
  1. Base Pay Rate:*
    • This field is required for all hires.
    • This field works with the “Unit Basis” field to provide the salary information for the new hire.
    • Both fields will be integrated with PeopleSoft.
  2. Unit basis:*
    • This field is required for all hires.
    • The field can be merged into the offer letter.
    • Used in integration.
    • Select the unit by which to base pay on.
      • Examples: Lump Sum, Annual, Hourly, Number of students.
  3. Monthly Pay
    • This field is used for temporary faculty only.
    • This field is to explain the difference in pay for total term and by month.
    • The field can be merged into the offer letter.
  4. Annual salary
    • This field is used for all types of employees by some campuses.
    • Regardless of whether this field is completed, the Base Pay Rate and Unit Basis are required.
    • You might have to calculate to derive the values for this field.
    • The field can be merged into the offer letter.
  5. Relocation
    • Faculty hire field.
    • Sometimes also used for staff.
    • The field can be merged into the offer letter.
  6. Sign on bonus
    • Faculty hire field.
    • Sometimes also used for staff.
    • The field can be merged into the offer letter.
Budget Details (Section 2)
  1. Other supplementary compensation
    • This field is to be used to record any supplemental compensation.
    • The field can be merged into the offer letter.
  2. Salary notes
    • Free text field designed to record any salary related information.
    • It can be merged into the offer letter.
  3. Benefits Eligible?
    • Select Yes or No.
    • The field is merged into the offer letter.
  4. Benefit Eligibility Details
    • Select:
      • Full Benefits
      • Health Only (ACA)
      • Partial Benefits.
    • The field is merged into the offer letter.
  5. Auxiliary Benefits
    • If the offer is for an Auxiliary hire that will receive benefits, enter that information here.
Faculty/R03 Details (Section 1)
  1. Rank
    • Faculty hire field.
    • The field can be merged into the offer letter.
    • Select Assistant, Associate or Professor.
  2. Service Credit
    • Faculty hire field to record how service credit would be calculated for certain type of new hire.
    • The field can be merged into the offer letter.
  3. Start Up Amount Field
    • used specifically for faculty hires.
    • It can be merged into the offer letter.
    • Data is also used for reporting.
  4. Duration of Start Up Funds
    • Field used specifically for faculty hires.
    • It can be merged into the offer letter.
    • Data is also used for reporting.
  5. Assigned/Release Time (in terms of WTU's)
    • Field used specifically for faculty hires.
    • It can be merged into the offer letter.
    • Data is also used for reporting.
  6. Duration of Assigned/Released WTU
    • Field used specifically for faculty hires.
    • It can be merged into the offer letter.
    • Data is also used for reporting.
Faculty/R03 Details (Section 2)
  1. Contingent annual salary
    • Faculty hire field.
    • The field can be merged into the offer letter.
  2. Contingent pay rate
    • Faculty hire field.
    • The field can be merged into the offer letter.
  3. Term
    • This field is used for temporary faculty only.
    • Term should match the campus term code used in PeopleSoft HCM representing the term the new hire will be teaching.
    • The field can be merged into the offer letter.
  4. Total Term Pay
    • This field is used for temporary faculty only.
    • The field can be merged into the offer letter.
  5. Duration of Appointment
    • Field is required for lecturer hires.
    • Select: Quarter, Semester, or Year.
    • Integrated into PeopleSoft.
  6. Weighted Teaching Units (WTU's)
    • Field used specifically for faculty hires.
    • It can be merged into the offer letter.
    • Data is also used for reporting.
    • This field is also used in integration with PeopleSoft.
  7. Faculty Fraction Numerator/Denominator
    • These fields are used for temporary faculty only.
    • The numerator and denominator work together to define the time base of the faculty.
    • It is a PeopleSoft field that will be used in integration.
    • The calculated value of these fields can be merged into the offer letter.
Education and License Verification (Section 1)

Follow your campus’s background check process to verify the education and license for the new hire.

  1. Highest Level of Education
    • If the job requires a degree, you must complete this field.
    • This field is integrated with PeopleSoft.
  2. Degree Type
    • If the job requires a degree, you must complete this field.
    • This field is integrated with PeopleSoft.
  3. Terminal Degree for Discipline
    • If the job requires a degree, you must complete this field.
    • This field is integrated with PeopleSoft.
  4. Date of Completion
    • If the job requires a degree, you must complete this field.
    • This field is integrated with PeopleSoft.
  5. Major Code
    • If the job requires a degree, you must complete this field.
    • This field is integrated with PeopleSoft.

 

  • Note the information at the top of the section regarding the PeopleSoft version your campus is currently using. Use the link to the Major, Institute and License/Certification codes for the version of PeopleSoft in use at your campus.
    • Copy and paste the CODE value only.
      • If the code is not in your campus’s PeopleSoft instance, contact your campus administrator to request CO Standardization Team to add it into PeopleSoft across the system.
Education and License Verification (Section 2)
  1. Institute Code
    • If the job requires a degree, you must complete this field.
    • This field is integrated with PeopleSoft.
    • Note the information at the top of the section regarding the PeopleSoft version your campus is currently using. Use the link to the Major, Institute and License/Certification codes for the version of PeopleSoft in use at your campus.
      • Copy and paste the CODE value only.
        • If the code is not in your campus’s PeopleSoft instance, contact your campus administrator to request CO Standardization Team to add it into PeopleSoft across the system.
  2. License/Certification Name
    1. If the job requires a specific license, you must complete this field.
    2. This field is integrated with PeopleSoft.
    3. Note the information at the top of the section regarding the PeopleSoft version your campus is currently using. Use the link to the Major, Institute and License/Certification codes for the version of PeopleSoft in use at your campus.
      • Copy and paste the CODE value only.
        • If the code is not in your campus’s PeopleSoft instance, contact your campus administrator to request CO Standardization Team to add it into PeopleSoft across the system.
  3. License/Certification Number
    • If the job requires a license, you must complete this field.
    • This field is integrated with PeopleSoft.
  4. License/Certification Expiry Date
    • If the job requires a license, you must complete this field. This field is integrated with PeopleSoft.
Employment Checks
  1. Background Check
    • Select Yes if a background check is required.
  2. Background Check Codes
    • Select the type of background check from the list.
      • Please note this list matches the values from the PeopleSoft Security Clearance area.
      • Please ensure that the two systems are in sync.
      • Upon completion of the background check, data should be directly keyed into PeopleSoft.
  3. Pre-placement physical
    • Select Yes if the job requires a pre-placement physical.
    • Use your campus process to schedule the physical.
Onboarding (Section 1)
  1. OfferType*
    • Select from the list: Hire, Promotion, Transfer, and so on.
    • This field integrates with PeopleSoft Job Data, Action/Reason field.
  2. Pay Group*
    • Select from the list: Academic Calendar, Master Payroll, Positive Pay, and Student Payroll.
    • This field integrates with the PeopleSoft Payroll, Pay Group field.
  3. Offer Approval Type*
    • This field determines the Offer Approval Process used to approve the offer card.
    • Select the appropriate option from the list.
  4. Onboarding Form
    • This field refers to the Base New Employee Data Form.
    • This is a shared form across the system.
    • If an employee ID is completed at the earlier part of the form, this field should be blank.
    • Otherwise, select the Base New Hire Information Form.
Onboarding (Section 2)
  1. Onboarding Portal
    • Directs to the New Employee portal to complete onboarding tasks, including onboarding forms.
    • Select the appropriate onboarding portal.
  2. Onboarding workflow
    • Determines the onboarding tasks to be completed by the new employee and the manager.
    • Select the appropriate onboarding workflow.
  3. Reports To*
    • This person gets notification of offer acceptance and onboarding task progress.
    • Enter or search for the appropriate user.
  4. Onboarding delegates 1-3
    • Back-up users for the Reports To person who can perform the same onboarding tasks if necessary.
    • Enter or search for the appropriate users.
    • If an onboarding delegate is specified, both hiring manager and delegate receive email reminders for onboarding tasks.
Offer Progress
  1. Verbal offer
    • Extended Yes or No
    • Date verbal offer extended
    • Verbal offer accepted Yes or No
    • Date verbal offer accepted
    • Optional, unless your campus needs to record this data.
      • Used only for reporting.
      • These fields must be updated manually.
  2. Offer
    • Offer accepted Yes or No
    • Date offer accepted
    • Offer declined Yes or No
    • Date offer declined
    • Optional, unless your campus needs to record this data.
      • Updated when applicant accepts or rejects the offer.
      • Used for reporting.
      • These fields are updated automatically by the system.
Offer Documents and Application Documents
  1. Add document
    • Add documents to the offer.
    • Faculty positions must include an offer letter.
    • Non-faculty positions must include a position description and an offer letter.
    • Use your campus process to include the position description.
  2. Merge document
    • Merge fields into the offer letter.
    • For complete instructions go to Prepare the Offer Letter.
  3. Question mark icon
    • Opens the Merge Document Help, showing offer document merge field information.
  4. Application documents
    • Documents associated to the job are displayed in this section.
Offer Check
  1. Add a check group
    • This is a group of checks that need to be completed for a particular type of offer.
    • They are intended to speed up the offer check setting process.
      • For example, every time you hire an engineer, they may need to complete a medical, police and license check.
  2. Add a check type
    • For every check type that you add, you can determine if the check shows the start date, completion date and person allocated to.
Approval Process – Campus
  1. Hiring Manager
    • This field shows the Hiring Manager of the offer.
    • Change this field only if you are changing ownership of the offer process.
  2. Approval process
    • Select the applicable approval process if the process is not already selected.
    • If no approval process is available, ensure that the Offer Approval Type field in the Onboarding section is complete.
  3. Approvers
    • pecify the approvers in the approval process.
    • Your approval process might have more or fewer steps.
Application Status and Provisioning
  1. Update application status following offer
    • If you select Yes, then the application status is automatically changed when you submit the offer.
    • The status change can trigger a communication to the applicant, which you will need to review or edit.
  2. Add provisioning items
    • Provisioning items are items that need to be delivered to the new hire, such as laptops, passwords, badges, and so on.
    • Click Add to add provisioning items. A new window opens from which you can specify items to add.
  3. Provisioning address
    • You must provide an address where provisioning materials are to be delivered.

Prepare the Offer Letter

The offer letter is sent to the applicant and provides details about the offer. These details are provided by merged fields that draw information from the Applicant card, Job card, and Offer card.

  • Open the Offer card.
  • Scroll down to the Offer Documents section.

Optionally, click the question mark to view merge field help

question mark icon
  • Click Merge document.
  • Click OK to save the Offer card, when prompted.
    • Example:
  • Select your campus template by checking its check box.
  • You can optionally view the document by clicking the View link.
  • Click Merge.
    • The fields are merged into the offer letter.
    • The offer letter is added to the offer.
  • If you receive a message about missing merge information, you can choose whether to Ignore or Retry.
    • Ignore: the system does not attempt to merge the fields. You must correct the errors before sending the offer.
    • Retry: the system reattempts to merge the fields.
  • Save and close the Offer card.

Merge Field Troubleshooting

If you receive merge field errors, use the following guidelines to resolve them:

  • Field errors can be caused by missing information on the Offer card. Be sure that all the fields on the Offer card are completed.
  • Field errors can be caused by merge field errors in the document template.
    • Review the template.
    • Copy/paste the merge field into a plaintext file to remove unseen formatting, and then paste the field codes back into the template.
    • Save the template and then try again.

How to Update the Offer Letter

You should review the offer letter before you send it out. Sometimes, the offer letter contains boilerplate text that was not updated. Sometimes, the offer letter needs additional clarification.

  • Open the Offer card.
  • Scroll down to the Offer Documents section.
  • Click View to view the document. The document is downloaded to your workstation.
  • Open the document in a document editor to make updates.
  • Delete the original, unedited version of the document from the offer (to avoid duplicates).
  • Add the updated document in to the offer:
    • On the Offer card, in the Offer Documents section, click Add Document.
    • Select Offer letter from the Document category list.
    • Click Upload file.
    • Select the file to upload.
    • Click Save and close.

How to Add the Position Description to the Offer

For some jobs, the position description must be included with the offer.

  • Open the Offer card.
  • Scroll down to the Offer Documents section.
  • Click Add Document. The Upload a new document window opens.
  • From the Document category:* field, select Position Description.
  • Click Upload file.
  • Select the file to upload.
  • Click Save and close.

Extend the Formal Offer

After the offer is approved, you change the application status to Online offer made (or the equivalent status used at your campus). This application status change makes the offer document available on the applicant portal. The applicant can go to the applicant web portal to view and accept the offer.

This status change is also used for reporting.

  • Open the Manage applications page.
  • Click the application status link for the applicant that you want to change.
  • Click Online offer made, or the equivalent Application Status used in your campus Recruitment Process. Example:
  • Click Next.
  • Review and edit the outgoing communication on the Confirm Status Change window. Example:
  • Click Move now.

Revise an Offer

If the applicant wants to renegotiate the offer, or if other changes are required, the offer must be revised.

Revising the offer requires two application status changes for recording purposes and to trigger the actions needed for the revision.

  • Set the application status to Revised offer or the equivalent application status used in your campus Recruitment Process.
  • Renegotiate the offer with the applicant.
  • Set the application status to Prepare offer.
  • Update the offer and offer letter.
  • Resubmit the offer for approval.

Rescind an Offer

You might need to rescind an offer in the following situations:

  • You made multiple offers to an applicant for multiple positions, and accepting one position cancels the offer for the other.
  • You made an offer by mistake.

Note: Do not use the Remove Offer button at the bottom of the Offer card. Removing the offer deletes the audit trail.

  • Open the Manage applications page.
  • Change the applicant status to Offer Rescinded.
  • Click Next.
  • Optionally edit the email to the applicant, if applicable.
  • Click Move now.

Free a Position after a Declined Offer

If you attempt to make an offer to an applicant after another applicant has already declined the offer, you see a message indicating that no positions are available.

Only administrators can remove the offer. Removing the offer also removes all records of the offer.

You need to be able to free up the position so that you can make an offer to another applicant without removing the offer.

To do this, you can:

  • Free the position
  • Create another position

How to Free the Position

  • Open the job requisition.
  • Click on the name of the applicant who declined the offer. The Applicant card opens.
  • On the Applicant card, click the Offer declined status. The Offer card opens.
  • Click Save & Close at the bottom of the Offer card.
  • Click Done to close the Applicant card.
  • Refresh the job requisition to confirm that the position is free.

How to Create Another Position

  • Open the job requisition.
  • In the Number of Positions section, enter “1” in the New or Replacement field.
  • Click Add more.
  • Enter the same position number in the Position no field, then click the Magnifying glass to ensure the blue box is filled.
  • Click Submit & Exit at the bottom of the job requisition.

End of Article

0 Comments

Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Do you need an article? Contact Us