CHRS Knowledge Base

Using a Shared Service Account

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Overview

This job aid shows campus Recruiting administrators how to use a Shared Service Account.

Use a Shared Service Account when scheduling Recruiting inbound or outbound processes or reviewing associated log files that require privileged access.

Background

Authorized campus users can switch to a Share Service Account with access to recruiting inbound and outbound services.

Campuses can use a Shared Service Account in CHRS to do the following:

  • Schedule recruiting inbound processes
  • Schedule recruiting outbound processes
  • Review inbound/outbound log files

Perform only the required task while using the Shared Service Account, then immediately return to your personal account.

Access

Before you can use a Shared Service Account, your campus must submit a service ticket requesting that CMS create the account.

Use a Shared Service Account

Step 1: Open the CSU Administrator Homepage.

CSU Administrator Home menu

Step 2: On the Privileged Access tile, click Switch Identity.

Privileged Access tile

Step 3: Click the Reason Search field.

Reson search field

Step 4: Select 10 - Recruiting Administration.

Reason search results

The Reason is for auditing purposes.

Step 5: Click the Shared Service Account.

20HRSRVC Chico HR Service
  • You are now operating the Shared Service Account.  
  • You can complete operations that are authorized for the shared service account.

Remember to return to your normal account after you complete the privileged operation.

Return to your normal account

When you are finished with your shared service account business, return to your normal account.

Step 1: Open the CSU Administrator Homepage.

CSU Administrator Home menu

Step 2: Click Back to: [your operator ID] on the CSU Administrator Homepage to return to your normal account.

Privileged Access tile showing "Acting as 20HRSRVC" and a button to go back to current operator ID.

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