This article outlines the procedures that production campuses should follow to complete the Annual CHRS Connectivity Request for the CHRS Production Support Environment to connect to a campus own masked Campus Solutions (CS) environment.
Overview
The CHRS Production campuses agreed that, each year, a ServiceNow ticket would be submitted to request the automatic biweekly connection of a CHRS Production Support Environment to one of their own masked Campus Solutions (CS) environments.
As part of this agreement, campuses are responsible, on a biweekly basis, for the following actions:
- Ensure that the refresh of their masked Campus Solutions (CS) environment is in alignment with the designated CHRS Production Support Environment.
- Establishing a database link from their masked Campus Solutions (CS) environment to the designated CHRS Production Support Environment.
- Completing the necessary integration setup within their own masked CS environment.
The annual request must be submitted no later than July 1st each year.
Submit Annual Request
Step 1: Submit a ServiceNow ticket:
- Type: Request
- Category: CMS-CHRS
- Subcategory: Integration
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Ticket Short Description:
- In the ticket short description, provide the campus name and indicate this is the annual connection request (example: Channel Islands - Annual Request for CHRS Connectivity to CS Non-Production Environment)
-
Description:
- In the description provide the following:
- CS Database Name
- CS Database Clone Date
- CS URL ( Under CSU_CHRS_CS_INTEGRATION_POST)
- CHRS Database Name (HACHRPSA or HACHRPSB)
- Contact for Request
- Reason for Request
- In the description provide the following:
The CS environment to be connected must be masked.
Step 2: CMS will perform the required steps to configure integration in the designated non-production CHRS environment and will update the ServiceNow ticket to notify the campus that they may proceed with connecting their masked CS environment on a biweekly basis during the dedicated timeframe.
Step 3: Campus completes Integration Configuration in CS
Job Aid: Configure Campus Masked CS to CHRS
End of Article
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