The Person ID Delete process allows the appropriate administrator to delete the Person information from CHRS. This process is to be used only to delete a duplicate person in CHRS. CHRS has an extensive validation process that occurs prior to deleting a person. CHRS does not have the capability to delete someone from Job Data due to PS_PAYROLL_DATA table. The PS_PAYROLL_DATA table is populated anytime someone is added in Job Data and signifies to the system that the person should be paid.

Step 1: Navigate to Menu > CSUID Search

Step 2: Enter the ID provided by the campus in the ServiceNow ticket

Step 3: Confirm that a user appears for the campus requesting the delete. If the user does not, reach out to campus before moving forward.

Step 4: Navigate to Menu > PeopleTools > Security > User Profiles

Step 5: Enter the ID provided by the campus in the ServiceNow ticket

Step 6: Confirm that a user appears for the campus requesting the delete. If the user does not, reach out to campus before moving forward.

Step 7: Begin Processing steps to delete.

Step 1: Navigate to Set Up HCM > System Administration > Database Processes > Person ID Delete

Step 2: Enter Run Control ID and click Search

Step 3: Enter the Empl ID to delete.

• The system displays the name of the person with that Empl ID. It also enables the Display Address and Display National ID links to validate that the correct Person ID has been entered.

Step 4: Click the Run button.

Step 5: Process Scheduler Request page.

1. Ensure that the Change/Delete PersonID process is selected
2. Click OK to run the Person ID Delete process

Step 6: After running the Delete Person ID process, the administrator can review the updated records for the specific individual on the Person ID Change/Delete Log Page.

Step 1: Navigate to Set Up HCM > System Administration > Database Processes > Person ID Change/Delete Log

Step 2: Enter search criteria

1. User ID (This is the Administrator’s ID that ran the process)
2. Action: Delete Person ID
3. Empl ID
4. Click Search

Step 3: On the Person ID/Delete Log page the administrator can validate the rows of data that were updated when the Empl ID was deleted.

Step 4: Take a screenshot of the log and then attach it to the ServiceNow ticket.

Step 5: Instruct the campus to complete the remaining steps for resolving a duplicate, as outlined in Managing Duplicates.

Step 1: Click the Navbar button.

Step 2: Navigate to Menu > PeopleTools > Security > User Profiles > Delete User Profiles

Step 3: Search for the User ID to delete.

Step 4: Click Delete User Profile.

Step 5: Click OK.

Step 6: Update the ServiceNow ticket to show that the User Profile was deleted and instruct the campus to complete the remaining steps for resolving the duplicate as outlined in Managing Duplicates.

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