CHRS Knowledge Base

Temporary Connectivity Request  (CS/CHRS)

Updated on

This article provides guidance for production campuses on the steps to follow when requesting a non-production CHRS environment connection to their own masked Campus Solutions environment.

Overview

Databases are not provided to campuses for testing scenarios that require full integration between CS and CHRS, such as Tools Testing, MP Validation, etc. Campuses must supply their own masked CS database to connect to a CHRS non-production environment.

Before submitting the request, campuses are responsible for:

  • Ensuring that the refresh of their masked Campus Solutions (CS) environment aligns with the designated CHRS environment.

Once given the green light, campuses must:

  • Establish a database link from their masked CS environment to the designated CHRS environment.
  • Complete the required integration setup within their own masked CS environment.

Submit Request

Step 1: Submit a ServiceNow ticket

  • Type: Request
  • Category: CMS-CHRS
  • Subcategory: Integration
  • Ticket Short Description:
    • In the ticket short description, indicate that your campus needs to have CHRS connected to your own masked CS environment (example: Request for HACHRPRE to Connect to CAFULTST-Fullerton)
  • Description:
    • In the description provide the following:
      1. CS Database Name
      2. CS Database Clone Date
      3. CS URL ( Under CSU_CHRS_CS_INTEGRATION_POST)
      4. CHRS Database Name
      5. Reason for Request (example MP or Tools testing)

The CS environment to be connected must be masked.

Step 2: CMS will complete the necessary steps to configure integration in the requested non-production CHRS environment, and update ServiceNow ticket that campus can proceed to connect their own masked CS environment.

Step 3: Campus completes Integration Configuration in CS

Job Aid: Configure Campus Masked CS to CHRS

End of Article

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