CHRS Knowledge Base

Annual Connectivity Request

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This article outlines the procedures that production campuses should follow to complete the Annual CHRS Connectivity Request for the CHRS Production Support Environment to connect to a campus own masked Campus Solutions (CS) environment.

Overview

The CHRS Production campuses agreed that, each year, a ServiceNow ticket would be submitted to request the automatic biweekly connection of a CHRS Production Support Environment to one of their own masked Campus Solutions (CS) environments. 

As part of this agreement, campuses are responsible, on a biweekly basis, for the following actions:

  • Ensure that the refresh of their masked Campus Solutions (CS) environment is in alignment with the designated CHRS Production Support Environment.
  • Establishing a database link from their masked Campus Solutions (CS) environment to the designated CHRS Production Support Environment.
  • Completing the necessary integration setup within their own masked CS environment.

The annual request must be submitted no later than July 1st each year.

Submit Annual Request

Step 1: Submit a ServiceNow ticket

  • Type: Request
  • Category: CMS-CHRS
  • Subcategory: Integration
  • Ticket Short Description:
    • In the ticket short description, provide the campus name and indicate this is the annual connection request  (example: Channel Islands - Annual Request for CHRS Connectivity to CS Non-Production Environment)
  • Description:
    • In the description provide the following:
      1. CS Database Name
      2. CS Database Clone Date
      3. CS URL ( Under CSU_CHRS_CS_INTEGRATION_POST)
      4. CHRS Database Name (HACHRPSA or HACHRPSB)
      5. Contact for Request
      6. Reason for Request

The CS environment to be connected must be masked.

Step 2: CMS will perform the required steps to configure integration in the designated non-production CHRS environment and will update the ServiceNow ticket to notify the campus that they may proceed with connecting their masked CS environment on a biweekly basis during the dedicated timeframe.

Configure Campus Masked CS Environment

NOTE: The following steps must be completed by the campus in their own CS environment! 

Step 1: Navigate to the Domain Status 

  • Navigation: Menu > PeopleTools > Integration Broker > Service Operations Monitor > Administration > Domain Status

Step 2: Confirm the Domain Status is active

example domain status

Step 3:  Navigate to the Service Operations page

  • Navigation: Menu > PeopleTools > Integration Broker > Integration Setup > Service Operations > General page

Step 4: Confirm that the following Service Operations are active, have the correct URL prefixes, and reference the appropriate CHRS database in the URL.

  • CSU_SEC_USERID
  • CSU_PROVISION_INT

Use the CSU IB Monitor in CHRS to verify the correct URL prefixes required for the Service Operations (e.g., http://chr.hrdev.cmsdc/calstate.edu/)

example of CS database page first half of page
example of CS database page second half of page

Step 5: Confirm that this Service Operations is active. 

  • CSU_CHRS_CS_INTEGRATION_POST 

Step 6: Confirm the following Service Operations are inactive as they are related to PDM functionality in CS

  • CSU_MDH_POST
  • CSU_MDH_Local

Step 7: Create DB link from CS to CHRS

exec
system.csu_dblinks.build_hrxcs('hachr***');
Click to copy

Before executing, confirm the target database name.

Step 8: Recreate the Crosswalk table using SQL

DELETE FROM PS_CSU_CHRS_XREF;

INSERT INTO PS_CSU_CHRS_XREF(CSU_CHRS_ID, CSU_CS_ID)

SELECT CSU_CHRS_ID, CSU_CS_ID

FROM PS_CSU_EMPL_MAP_VW@CSU_CS_HR_LINK A , PS_INSTALLATION B

WHERE (B.COMPANY = 'XXX' AND A.BUSINESS_UNIT = 'XXXXX');

COMMIT;
Click to copy

Before you execute, update the XXXXX. The campus codes can be located in the CHRS Library

Step 9: Complete Campus Integration Validation Checklist (Without CMS) to confirm integration is setup correctly between CS and CHRS. 

End of Article

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