Help options

Campus users can find troubleshooting help on a number of issues. The CHRS Knowledge Base contains several articles titled Troubleshooting and Frequently Asked Questions (FAQ). You can browse to these resources either by going to the Role > Module. For example, if you are looking for Absence Management Support, go to:

Administrator Support > Absence Management (AM) manual, then find the Troubleshooting/FAQ chapter.

Opening a ticket

If you are unable to troubleshoot the problem and need more support, you can open a service ticket. See: Open a Support Ticket.

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