This job aid shows you how to update your emergency contact information.

• Navigate to Emergency Contacts
• Add an Emergency Contact
• Update an Emergency Contact Name, Relationship, Preferred status
• Update an emergency contact’s address
• Update an emergency contact’s phone number

Step 1: On the Employee Self Service Homepage, click the CSU Personal Details tile.

If you are on a different homepage, click the Homepage menu to select the Employee Self Service homepage.

Step : Click Emergency Contacts.

Step 1: Click the Plus button to add a new emergency contact.

Step 2: Enter contact information:

• Contact Name
• Relationship
• Preferred

• Preferred: Only one contact can be preferred. If another emergency contact was preferred, checking this box overrides the previous selection.

Step 3: Click Add Address.

Step 4: Enter the address information.

Optional: Select Same as mine.

• Select the Same as mine option is the person lives with you. If you select this option, you do not need to complete the address fields. If you have multiple addresses, you must select one.

Step 5: Click Done.

• The address information is entered. You return to the Emergency Contact information window.

Step 6: Click Add Phone Number.

Step 7: Enter the contact’s phone number:

1. Optional: Select Same as mine.
2. Select the phone Type.
3. Enter the phone Number.
4. Optional: Enter an Extension if there is one.

• Same as Mine: If you select this option, the other fields become inactive. If you have multiple phone numbers listed, you must select one.
• You do not need to enter dashes, spaces or parentheses. The system automatically formats the phone number.

Step 8: Click Done.

• The phone information is entered. You return to the Emergency Contact information window.

Step 9: Click Save.

Step 1: Click the contact to update.

Step 2: Update any outdated contact information:

• Update the contact’s name.
• Update the contact’s relationship to you.
• Make this contact your preferred contact.,

Step 1: Click the contact to update.

Step 2: Click the contact’s Address.

Step 3: Update the address information.

Optional: Select Same as mine.

• Same as mine: Select this option is the person lives with you. If you select this option, you do not need to complete the address fields. If you have multiple addresses, you must select one.

Step 4: Optional: Click Delete to delete the address.,

Step 5: Click Done.

The address information is entered. You return to the Emergency Contact information window.

Step 6: Click Save.

Step 1: Click the contact to update.

Step 2: Optional: Click the Plus button to add a new phone number.

• Skip to step 4.

Step 3: Click the contact’s phone number.

• You do not need to enter dashes, spaces or parentheses. The system automatically formats the phone number.

Step 4: Enter the contact’s phone number:

1. Optional: Select Same as mine.
2. Select the phone Type.
3. Enter the phone Number.
4. Optional: Enter an Extension if there is one.

• Same as Mine: If you select this option, the other fields become inactive. If you have multiple phone numbers listed, you must select one.

Step 5: Optional: Click Delete to delete the phone number.

Step 6: Click Done.

The address information is entered. You return to the Emergency Contact information window.

Step 7: Click Save.

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