CHRS Knowledge Base

Getting Started with CHRS

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Welcome!

You are here because you're new to the Common Human Resources System: CHRS.

When we are introduced to new systems, they can sometimes be overwhelming because we don't know where to start. If you are new to CHRS, this is where you start. CHRS is a complex system, but this guide shows you how to get started.

Expand the sections below to learn more.

What is CHRS?

CHRS is the human resources system for the CSU. Instead of each campus having its own Human Resources system, the CSU has a systemwide Human Resources system. The advantages are that it saves money and also lets you more easily work on different campuses while maintaining your benefits and personal information. CHRS is built on PeopleSoft 9.2 architecture, but has many modifications that make it a custom application for the CSU. 

Navigating CHRS

Watch this quick video about how to navigate around CHRS: CHRS Navigation-Introduction

How to use the CHRS Knowledge Base

The CHRS Knowledge Base provides job aids, tutorials, FAQs, workflows, and more to help you with CHRS tasks. The article you are reading now is in the CHRS Knowledge Base.

  1. The Search feature is a very quick way to find information that you need. Just type in what you are looking for and click the magnifying glass (or press Enter). You can even use natural language in your searches. For example, you could ask "how do I change my address," to get list of relevant articles.
  2. Watch the CHRS Navigation video. This video shows you how to navigate the CHRS interface, how to set favorites, and how to log out.
  3. Employee Self Service provides help for employees, such as changing benefits and entering time. 
  4. Manager Self-Service provides information for manager tasks, such as approving vacation.
  5. Faculty Self-Service provides information useful to faculty members, similar to employee self-service.
  6. Ask the AI Assistant takes you to a custom CHRS Chatbot (CHARS) that can answer your questions about CHRS or direct you to your campus CHRS team to help with more specific needs.
CHRS Knowledge Base Banner area

Support

The support tile provides information about campus CHRS contacts and getting help with troubleshooting.

Support tile

Administrator Support

Administrator support is arranged by module. Click the tile to go to that manual.

Administrator support tiles

Contact us

Use the Contact Us button to suggest an edit or request a new article.

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Employee need to know

Benefits

From the moment you are hired, you have 60 days to select your benefits options. See: New Hire Enroll in Benefits 

After you select your initial benefits options, you can change your benefits options for the following reasons:

  • Life events: Marriage, birth, adoption, divorce, and other changes are life events that change who should be included in your benefits. See: Life Event Quick-start Guide
  • Open enrollment: Each year you have a time window in which to change your current benefits options. See: Start Open Enrollment

Entering Time

As an employee, you might be paid an hourly wage, on a time-clock, or on a salary. 

Absences

If you need to request time off for vacations, jury duty, or other reasons, you can. See: Employee Manage Absences

Personal details and contact information

If you need to update your personal details or contact information (phone, address), see: Personal Profiles Self-Service-ESS

Manager need to know

To start with, new managers need to be able to approve time and absences. If needed, managers can also enter time or absences for their employees. Review the following topics:

End of article

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