CHRS Knowledge Base

Queries Frequently Asked Questions (FAQ) 

Updated on

This document is intended to provide users with answers to frequently asked questions about various aspects of creating queries in CHRS.

General

Expand or collapse content What is the standard naming convention for queries in CHRS?

 It is 3-letter Campus Code_2-letter Module Code_Name with_between words.

Expand or collapse content Does CHRS provide any delivered queries?

Each module tile includes a Troubleshooting/FAQ section that lists the resolved queries for that specific module. 

Private Queries

Expand or collapse content What is a Private Query in CHRS?

A Private Query is a query created by an authorized campus user that is:

  • Saved within their campus environment
  • Not available system-wide
  • Shareable only within the same campus

Private queries are intended to meet campus-specific reporting needs.

Expand or collapse content Who can create private queries?

Only users granted Query Development Access may create private queries. This access should be limited to:

  • Technical users
  • Designated power users
  • Individuals who have completed proper query training

Campuses are expected to keep this group small.

Expand or collapse content In CHRS do campuses have access to create private queries?

Only users granted Query Development Access may create private queries. This access should be limited to:

  • Technical users
  • Designated power users
  • Individuals who have completed proper query training

Campuses are expected to keep this group small.

Expand or collapse content If a private query is created, does it need to be shared for others to view?

Yes. The creator of a private query can share it with other users within the same campus.
Private queries are not automatically visible to all users.

Expand or collapse content Can private queries from PeopleSoft 9.0 be migrated to CHRS (9.2)?

No. Queries will not be migrated from 9.0 to 9.2. Campuses must recreate needed queries in CHRS.

Expand or collapse content Can private queries be shared?

Yes. The creator of a private query can share it with other users within the same campus.
Private queries are not automatically visible to all users.

Public Queries

Expand or collapse content What is a Public Query in CHRS?

A Public Query is a query that is available to all CSU campuses.
Unlike private queries, public queries are stored in the public folder and can be run by authorized users system-wide.

Expand or collapse content In CHRS do campuses have access to create public queries?

No. Only the Chancellor’s Office support team has the authority to create and save public queries.

Expand or collapse content While reviewing my campus queries in preparation for CHRS, if my campus has a query they would like created in CHRS as public, what are our options?

A campus should request a public query when:

  • The query benefits multiple campuses
  • The data cannot be obtained through:
    • CHRS Baseline delivered reports
    • CHRS Reporting tools
  • The query cannot be replicated using ad hoc reporting

If the requirement is campus-specific, it should remain private.

Expand or collapse content If my campus finds a public query in CHRS and would like modifications, what are our options?

The campus can either recreate the public query as a campus private query or submit a Change Control requesting a modification.

Expand or collapse content When should a Public Query be requested?

A campus should request a public query when:

  • The query benefits multiple campuses
  • The data cannot be obtained through:
    • CHRS Baseline delivered reports
    • CHRS Reporting tools
  • The query cannot be replicated using ad hoc reporting

If the requirement is campus-specific, it should remain private.

Expand or collapse content How do you change a private query to a public query?

To request a public query:

  1. Develop and test the query as a private query in production
  2. Confirm it meets system-wide need
  3. Submit a ServiceNow ticket
  4. Include the name of the tested private query

The Chancellor’s Office will review and determine whether to publish it.

The ticket should include:

  • The name of the developed private query
  • Confirmation it has been tested
  • Explanation of the business need
  • Justification for why CHRS Reporting cannot fulfill the requirement
  • Explanation of cross-campus benefit
Expand or collapse content What are common reasons a Public Query request may be denied?

A request may be denied if:

  • The requirement is campus-specific
  • The report can be created in CHRS Reporting
  • The query duplicates an existing public query
  • It exposes sensitive data without proper controls
  • It lacks sufficient justification

Implementing Campus Specifics

Expand or collapse content What should campuses ensure when recreating queries in CHRS?
  1. Ensure queries are written with the “3-letter Campus Code_2-letter Module Code_Name with_between words”. Business Unit must be part of the criteria in queries.
  2. Campuses should retrofit any query that still utilizes SJT tables, which have not been a part of CS since the HR/CS split.
Expand or collapse content How do campuses identify their custom queries to recreate in CHRS?

The following SQL identifies custom queries created in your system from the PSQRYDEFN PeopleTools table. It includes the query type (and the operator ID who owns the query if it is private).

select

QRYNAME as "Query Name",

DESCR as "Query Description",

CREATEOPRID as "Created By",

CREATEDTTM as "Created On",

LASTUPDDTTM as "Last Updated On",

LASTUPDOPRID as "Last Updated By", case when OPRID != ' ' then 'Private - ' || OPRID else 'Public' end as "Query Type",

VERSION as "Revisions",

QRYAPPROVED as "Query Approved?",

APPROVEOPRID as "Approved By",

APPROVEDTTM as "Approved On"

from PSQRYDEFN

where LASTUPDOPRID != 'PPLSOFT'

order by QRYNAME;

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